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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Identique à l'article, j'adore merci, arrivé à temps comme indiqué
Placed my order after 2 weeks wasn't even prepared for shipping. After asking for a refund they asked me to wait longer I had ordered a month prior to an event and wouldn't get in time.
I ordered a shirt but it was actually too long and could be worn as a dress. It was also too small to even wear as a dress.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Probably won't shop here again cause of it taking 4 weeks to get
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
I haven't ordered from chicken for a while. I moved to Gennessee. I noticed that I needed to change my address. I changed it in the order form twice before it took. I checked again to make sure in my order review. It went to the old address. I contacted Customer Servoce and they said,Sorry, you asked us to send it to the old address. No help, no offer of assistance, I emailed back hoping for a better outcome. Same email. Basically, sorry about your luck." No help no assistance. So I'm out the merchandise. I won't order from you again.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
I absolutely love my boots! They are so soft and comfortable!
Lovely dress just arrived too late for xmas party. Otherwise happy with dress
Never got better shoes, prices are sensational, shoes fit perfectly.
Materiel are thin,some have hole or cut! The mesure of pants are to short legs
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
The gold sequence body suit is to short in the length of the body. I am disappointed because I wanted to wear for Christmas party.
Delivered on time and with care overall very satisfied with goods I received and will certainly continue to order from them and recommend them to friends and family
It was ok and I'll love to come back and buy more things. I really like ChicMe and I feel it's a nice place to shop.
It was ok and I'll love to come back and buy more things
Great products for great value! Delivery was sooner than expected. Thank you!
I ordered an item 38 days ago. It has never arrived and today I received the link to rate my experience?! I have emailed twice with no response. So far, not able to recommend this business…. In any aspect!
Where is my order? It's been over 2 mths I want my money back now!
It's been ok. I had a fair experience. I would probably shop again. I would just purchase a smaller size
Slechte site ooit ik heb spullen besteld en na 4 weeken was er nog niks binnen als ik via temu bestel heb ik het binnen 2 weeken. Zie leuke dingen bij jullie maar ga echt niet zo lang wachten op me bestelling
Hallo
Bedankt dat u ons op de hoogte heeft gebracht van uw klacht.
Als u vragen heeft, stuur dan uw bestelnummer of geregistreerde e-mailadres: [email protected], we zullen het probleem zo snel mogelijk voor u oplossen.
Ik wens u een fijne dag!
Met vriendelijke groet,
You guys over charged me for the items Dec. 5th, 2024. Then a couple days later when I go back on the website each item is half priced off. I will not shop with you guys again. Really a rip off. Which sucks.
Shipping was too expensive and I was not able to track it. The wording on the site appears to take no accountability after item it shipped. Item was way cheaper on Fashion Nova. First and last order for me.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it
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Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,