Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My shopping experience has been great
But it really runs small
Good quality, great fitting dress. Would definitely recommend.
Always easy to use always delivery on time and products are always fantastic
I ordered 2 tops x both fit excellent and the quality is fantastic
Love the sweat shirts I bought 3 diff colors true to size and color love them they look just like the picture
A little long on delivery but good experience overall. Clothing fit perfectly and looked great!
Item was ordered and not delivered, when contacted chic me tried to blame me, said check with neighbour, then provided a tracking number, when checked it had been returned to sender, I asked for a refund for the whole amount and they refused, wouldn't refund postage and another amount, would only refund for item bought, in the end I agreed to delivery because I was out of options, will never use again
Item defiantly not as on line pictures and videos. Took far too long to arrive, 2 weeks after events needed for.
Won't buy from this site again
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Excellent perfect I am so happy with good quality fits me beautiful
For the second year in a row I have ordered my annual Christmas company dress through here due to price and quality! I always get tons of compliments!
Par 2 fois nous avons commandé et à chaque fois il y avait un problème après commande.
La réactivité était au rendez-vous mais du coup j'ai des produits que je voulais mais en une autre couleur.
See other comments I am extremely disappointed in the fact that I never received my order and will never order from your company again
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
First time ordering, and I'd never order again. The dresses didn't fit and it was a nightmare to get them to send me a return label. They didn't want to refund me and after a week or so of arguing with them they finally gave a return address. I donated the dresses and learned a lesson. Don't order from this company, they do not stand behind their products.!
Great and professional experience. No issues with my delivery.
Good quality, perfect fit, super fast shipping excellent customer service
Ordered three dresses too small and too big tried to return and it was a horrible experience. Impossible to get your money back. Will never ever shop with ChicMe again.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,