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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,196
This company responds to reviews on average within 16 days

Instant Feedback

237,929 reviews

We monitor reviews for authenticity

Colorado
1 review
5 helpful votes
Follow Irina H.
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DO NOT BUY ANYTHING! If you may noticed, most of the photographs are photoshoped. The outfits you will get will look nothing like the ones on the photos. I ordered two dresses. The one that was shipped from the US was OK. But the second one was shipped from China directly. OMG was it a piece of crap: the fabric is itchy, the texture completely different from the one on the picture and the color is different too. I am not even talking about the mysterious size I received. If you want a refund, forget it! There is no way to get it. SAVE YOUR MONEY and shop at target instead.

Date of experience: August 10, 2017
ChicME O. Chicme Rep
over a year old

Dear Irina,

Thank you for shopping at chicme.com.
We are so sorry for our items having not lived up to your expectations.
We have strict quality assurance before each product is packed and shipped out. If the items came with defection, bad quality or wrong size, or are not like the description on the website, please send us a few photos of the items you received. If it is the case, we would surely help you to refund.
You may contact us by submitting a ticket for the return address. We will then get back to you within 24 hours.
Our apologies for all the trouble.

Chicme Customer Car

Florida
2 reviews
8 helpful votes
Follow DeMarco D.
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AVOID, AVOID, AVOID!
August 10, 2017

I ordered a pair of dresses for my girlfriend based on the appearance of the photos. First, it took one month for arrival. Second, the quality was no where near what was expected/pictured. I felt like I could have bought the material and the pattern and made the dresses myself with a high school semester's worth of experience at HomeEc. I didn't bother to inquire about a refund or return. I'll take the loss & warn everyone I come across about the quality. Notice how the dress fits the model in the photo. I ordered a small and it is gonna fit my girl like a potato sack. Materials are really cheap & craftsmanship is cheaper.

Date of experience: August 9, 2017
ChicME O. Chicme Rep
over a year old

Thank you for shopping at chicme.com.
We are so sorry for our items having not lived up to your expectations.
Could you please tell me your order number, then we will check for it,
We have strict quality assurance before each product is packed and shipped out. If the items came with defection, bad quality or wrong size, or are not like the description on the website, please contact us by submitting a ticket for the return address. We will then get back to you within 24 hours. If it is the case, we would surely help you to refund.
Our apologies for all the trouble.

Chicme Customer Car

Florida
1 review
1 helpful vote
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Not what i expected
August 9, 2017

The picture from this website is totally different from what i received. But i only spent 7.99 so its ok. It fits i like it i actually fixed it up myself a bit because it was definitely to much boobs hanging out but all in all i would never shop here again

Date of experience: August 9, 2017
ChicME O. Chicme Rep
over a year old

Thank you for shopping at chicme.com.
We are so sorry for all the trouble caused.
Items have quality issues can be returned or exchanged and we are wiiling to compensate you the shipping cost, we will do our best to improve our service in the future, and please contact our customer service for the compensation
Our apologies for all the inconvenience.

GB
1 review
2 helpful votes
Follow Hello H.
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WARNING - Worst company in the world (I never write reviews - my first one but felt compelled to) - sub standard goods - sent back for refund and not refunding just asking me the same question again and again... I have sent proof no less than 3 times - still they come back to me asking for proof - I am severely out of pocket - if you work hard for your money... do not spend with these cowboys - its a con! May as well throw your money down a toilet - Customer Service?... you may as well talk to a brick wall!. It will make more sense! - DO NOT ORDER FROM THIS COMPANY

Date of experience: August 9, 2017
ChicME O. Chicme Rep
over a year old

Dear ,Thank you for shopping at chicme.com.
Could you please tell me your order number, then we will check for it, and the return tracking numnber and website is?
If it was already delivered at our warehouse, we will definitely refund you. And we will constantly improve our customer service in the future.

If it is missing by the post sure, we will compensate you

Our apologies for all the trouble.

Chicme Customer Car

Louisiana
1 review
1 helpful vote
Follow Cheyenne C.
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Terrible quality
August 9, 2017

I'm really not sure where they get the pictures of the clothing from, because what I received is not what was pictured. It was close; kind of like when you learn to sew and want to mimic popular styles or trends, but just wasn't what I wanted. Nothing fits and the material is of terrible quality.

Date of experience: August 8, 2017
GB
1 review
1 helpful vote
Follow Lesleyanne M.
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Placed an order 3 weeks ago and it's still being processed. I paid for 5 to 8 working days delivery. The said that this is 5 to 8 days after it has been shipped. I've no asked for a refund as the will not confirm when I will be processed. Never again will I order from them. I belive the gd comments Musgrave be worker.

Date of experience: August 7, 2017
Canada
1 review
1 helpful vote
Follow Kawaii T.
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Avoid this site
August 8, 2017

I would definitely avoid buying from here again. It took 2.5 months for the clothes to arrive and they did not look the same as the picture. The quality of the clothes I received are quite poor and I was pretty disappointed with everything I received, especially after the length of time it took to come to Canada.

Date of experience: August 7, 2017
ChicME O. Chicme Rep
over a year old

Thank you for shopping at chicme.com.
We are so sorry for all the trouble caused.
Items have quality issues can be returned or exchanged and we are wiiling to compensate you the shipping cost, it is Hot-season recently, it may takes a little longer to arrive, we will do our best to improve our service in the future, and please contact our customer service for the compensation
Our apologies for all the inconvenience.

Colombia
1 review
2 helpful votes
Follow Chantal A.
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Ladrónes
August 7, 2017

Desde abril ordene mi pedido y aún no ha llegado son unos ladrones rateros. No compren, Estafa, Robó

Date of experience: August 7, 2017
California
1 review
3 helpful votes
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DON'T BUY!
August 7, 2017

When it's this cheap, it will alway be too good to be true. I bought so much at one time, which was a mistake! Clothes don't look like the picture, cheap bad material, and it has no shape to the clothes. When you try to return it back to China, it cost about how much you paid for the whole thing, then you have to deal with the issue of them saying that they didn't receive it. SCAM. All the good reviews are probably from the people that work at Chic me. Name should be called Chit Me.

Date of experience: August 7, 2017
Belgium
1 review
2 helpful votes
Follow Jackson J.
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Thank you dear "unfortunatly" sad clients for this review I almost ordered! I know how you guys feel! Been there! Thats how it goes in China... mostly... unless if you own a company there and give the employees instructions on quality category! I hope that these thiefs(that's what they are, thiefs and frauds) all over the world will collapse!

Date of experience: August 6, 2017
ChicME O. Chicme Rep
over a year old

Hello
Thank you for shopping at chicme.com.
We are so sorry for all the trouble caused and our items having not lived up to your expectations. Yes, we are based in China. Could you please tell me your problem detailedly, so we can better help you.
You may contact us by submitting a ticket for the return address. We will then get back to you within 24 hours.
Our apologies for all the trouble.

GB
1 review
1 helpful vote
Follow Reka P.
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TERRIBLE QUALITY
August 2, 2017

I would never buy again from this website, poor quality, no good sizes is just shame. And they don't even give the money back until you fon't return the item on your own fee. Ridiculos.

Date of experience: August 2, 2017
ChicME O. Chicme Rep
over a year old

Hello Reka,
Thank you for shopping at chicme.com.
We are so sorry for our items having not lived up to your expectations.
We have strict quality assurance before each product is packed and shipped out. If the items came with defection, bad quality or wrong size, or are not like the description on the website, please send us a few photos of the items you received. If it is the case, we would surely help you to refund.
You may contact us by submitting a ticket for the return address. We will then get back to you within 24 hours.
Our apologies for all the trouble.

Chicme Customer Car

Romania
1 review
1 helpful vote
Follow Dany D.
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Wasted time and money
August 2, 2017

I order more then 2 weeks ago and nothing... not even a mail from them... I wonder if at at least I can get my money back...

Date of experience: August 2, 2017
ChicME O. Chicme Rep
over a year old

Hello,
Thank you for shopping at chicme.com.
We are so sorry for all the trouble caused.
Usually it is the hot-season, it may takes longer to arrive, sorry for the waiting,
You can contact our customer service for the compesation.
Our apologies for all the trouble.
Chicme Customer Care

China
2 reviews
1 helpful vote
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Briliant product
August 2, 2017

Love the product, it's exactly as advertised. Had a shipping issue at first but that was my fault, and this was solved successfully without extra charge. Thank you very much.

Date of experience: August 1, 2017
Florida
1 review
2 helpful votes
Follow Dayne G.
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Waited 18 days to receive my dress. Ordered a navy blue dress, instead I got a royal blue and black dress. Couldn't even get it over my thighs or over my head. I even measured myself to make sure I was buying the right size. Made with cheap material. I would never recommend this company to anyone.

Date of experience: August 1, 2017
China
2 reviews
0 helpful votes
Follow smith l.
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I ordered S, it suits me very well.The dress came as described, I like it. Fast shipping and good communication.

Date of experience: August 1, 2017
Florida
1 review
4 helpful votes
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Horrible service
July 29, 2017

PLEASE DO NOT BUY ANYTHING FROM THIS WEBSITE. THEY ARE THIEVES. THEY ARE PREPARED TO STEAL YOUR MONEY. The clothes look beautiful from the website but when you received it the reality is another. It take 1 month and half to arrive. There is no billing with the description of the merchandise. The clothes came without ticket. The worst clothe that I have seen. Poor quality. Everything was big. When I tried to return them, the charge to send to China is 65.00. And also 4 articles were lost from my package and they are not responsible to refund money. Only reship. The reship never arrived. So I spend 200.00 TO GIVE TO professional THIEVES. PLEASE DO NOT BUY MERCHANDISE FROM CHINA. WE ARE NOT RIGHT IN HOW TO RECLAIM OUR MONEY. I DID NOT THAT THIS WEBSITE IS FROM CHINA.

Date of experience: July 29, 2017
ChicME O. Chicme Rep
over a year old

Dear lisandra,

Thank you for shopping at chicme.com.
We are so sorry for all the trouble caused.
Items have quality issues can be returned or exchanged and we are wiiling to compensate you the shipping cost, it is Hot-season recently, it may takes a little longer to arrive, we will do our best to improve our service in the future, and please contact our customer service for the compensation
Our apologies for all the inconvenience.

Chicme Customer Care

Washington
1 review
2 helpful votes
Follow Akilah S.
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I bought a two dresses for a beach trip. This website was so popular I didn't thnk that it was a scam. The dresses are $#*! made and cheap.Ive order online from china or overseas before and NEVER had a problem with it not looking as advertised. Which is sad because I love online shopping and had planned to but more from them in the future but after being totally dissatisfied I will never order again and recommend to not order from them no matter how tempting. I know the clothes were cheap but I thought it was because they weren't selling so they were put on the site but its like they make the clothes themselves and in the worst way :(

Date of experience: July 29, 2017
ChicME O. Chicme Rep
over a year old

Dear Akilah,

Thank you for shopping at chicme.com.
We are so sorry for our items having not lived up to your expectations.
You may contact us by submitting a ticket for the return address. We will then get back to you within 24 hours.
Besides, we have strict quality assurance before each product is packed and shipped out. If the items came with defection, bad quality or wrong size, or are not like the description on the website, please send us a few photos of the items you received. If it is the case, we would surely help you to refund.
Our apologies for all the trouble.

Chicme Customer Car

California
1 review
1 helpful vote
Follow Ronnisha B.
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Very poor quality and not very careful when packing. Missing pieces and customer service sucks. I received a two pieces supposedly but only received the top piece of my bikini where is the bottom piece to the bikini smh

Date of experience: July 28, 2017
ChicME O. Chicme Rep
over a year old

Dear lisandra
Thank you for shopping at chicme.com.
We are so sorry for all the trouble caused.
Could you please tell me your Order number, we will help you to track the order, and we will do our best to improve our service
Chicme Customer CareDear lisandra,

California
1 review
1 helpful vote
Follow Khanthaly S.
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Horrible
July 28, 2017

Don't ever buy from this website. They have horrible quality and nothing like advertise. Please don't waste your money. I spent over $100 and the clothes look horrible.

Date of experience: July 28, 2017
ChicME O. Chicme Rep
over a year old

Dear Khanthaly,
Thank you for shopping at chicme.com.
We are so sorry for all the trouble caused.
Could you please tell me your order number, if it is our fault, we will definitely compente you,
Please contact our customer serivce by Tickets, they will reply you as soon as possible.
Our apologies for all the inconvenience.

Chicme Customer Car

Illinois
1 review
2 helpful votes
Follow Carlos M.
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I just read the reviews... thank god... so I will not be buying anything from your company. Its these types of company that take advantage of the average joe.

Date of experience: July 27, 2017