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Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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I don't know what I was thinking not checking the reviews on this website before purchasing. I wish there was a way to take down a site for it being so bad. I finally received the item that I tried canceling that I didn't even want after reading the reviews. And I can't stop laughing. I wish I could post a pic of what I'm wearing and the pic it shows it's supposed to be. It is the most cheapest marterial possibly made on Earth. It's literally like theyre using monkeys to make their garments. Expect I think monkeys would of done a better job. It doesn't look anything like what you think you're purchasing and I get I was dumb to think I could purchase something so cheap and it be what's in the picture. But I didn't think it'd be this bad. Like, I don't even know if I can even be mad. Because that's how funny it is how bad it is. I hope no one else falls for this terrible false "company".
Disappointed in the value and sizing of the clothing. It took 2 weeks to receive my items, even though I paid extra in shipping to expedite the delivery 2-5 days after purchasing. Everything I purchased was either too short or too small, even though I made sizing decisions based on their size chart.
After looking into the returns and exchange section on the website... the address provided states as follows '####'... which seems sketchy. I am hoping I can even get a refund on this.
Overall, extremely frustrated with this entire process and impossible to connect with a live person.
I'm very disappointed it took two months for my clothes to come in when they finally arrived they were very cheap and poor quality this website is a fraud need to be ashamed
I purchased a dress from them which it took along time to arrive when i finally got it it was horrible never shopping with them again the dress was like a long table cloth when i tried to sent it back it was $20 to send it so they wanted to give me a $5 coupon since i didnt like the product. Smh never again
Hi,
We are so sorry for all the trouble caused.
Items have quality issues can be returned or exchanged and we are wiiling to compensate you the shipping cost, but first of all, we need some photos proving it is our fault. We ship about 7000 parcels everyday, it is impssible for us to meet every customer's expectation, but we always try and will try more.
Chicme
Dissapointed!
I ordered three dresses from here since june and I havent received of them and we in second week of september.
I order some close
When I check site really good and price also good
I have same design.
2wks after post coming
Am really exiting and open
WTF
They send alllllll rubbish
I want retun
Coz they say 30days 100% return
But. They make some excuses 10% money back
I say 100%
This one is not my fault
Still they don't want return money
If cloth quality is soso ok... I try
But this one can't wear no one. Anyone
Hello ~ if you want order
Don't do that.
Go another site
Hi
Sorry for the all trouble,,
Yes, we accept 30days 100% return, but the return shipping is paid by customer as stated on our website clearly. If you dont want to pay for return, 10% money back is one solution and you still keep it. Anyway, if the quality is bad or not same as pictures shown, you can just send them some photos, we will definitely refund or resend.
Please feel free to contact our online service for fast reply
Chicme
Order since July... we are in September now still have not received my items. The service support keeps saying its on it way, but to no avail. Stick to your Ebay, Amazon, Venus or even Sammy dress. Customer service is much better there.
Hi,
Sorry for the long waiting, recently, it is busiest season for our company, so it may take a little longer to arriv.in 99% cases, it arrives within 2 weeks. Please just contact our cumstomer service, we are willing to give you a partial refund for compensation
Chicme
Absolutely disgusted with my order I received today, the quality of the fabric was so poor I will never ever wear this item, your pictures make it look so fantastic, however the poor craftsmanship is disputable, you should be ashamed to sell this product. After waiting nearly 3 weeks for it ( wanted it for my birthday 30. 08. 74) ordered it 14. 08. 74, received it 05.09.2017. Your company needs to be closed down, and I will be taking legal proceedings. I will be returning my order back to you and will never ever order from u again! I will be also be requesting a full refund! I will also make sure everyone I know never orders goods from you are your con of a company! I dnt know how you sleep at night! Cheap Nasty I'll fitting clothes! Your disgusting.
Hi
We are so sorry for our items having not lived up to your expectations, as it stated it on our website, it takes at least 2 weeks to arrive in your country for standard shipping.
We have strict quality assurance before each product is packed and shipped out. If the items came with defection, bad quality or wrong size, or are not like the description on the website, please send us a few photos of the items you received. If it is the case, we would surely help you to refund.
You may contact us by submitting a ticket for the return address. We will then get back to you within 24 hours.
Our apologies for all the trouble.
Chicme Customer Car
After receiving my sandals, not only were they not the same color as the photo, they were made so cheaply that the "leather" was like felt paper. After I tried to get reimbursed from Chic Me, with no luck, I had to go to my credit card company. Stay away from Chic Me.
Dear
Have you sent any photos of the actual item you receice to our customer service, if it is not same as shown on our website, Dont worry, refund or resend is OK.
Now just contact our online service providing some photos,
Ordered a dress a month ago for my bday and it NEVER came. Money was taken out of my account the SAME day. I contacted the company and they had my package going to gardena, but i stay in inglewood! They told me it was a shipping problem and i needed to contact the post office. (The post office is no where near my house.) So long story short, i asked for a refund, they said i need to email the company, BUT i was already talking to the company agent!
I sent an email tho, let's see what happens!:)
Update:: This Was The Email Received.
"LW*******CN dear, you can use this tracking number to contact the local post office ASAP.
Have a nice day"... Sounds like the same exact person I was already speaking to.
So basically, their site is BULL$#*!... Even the FEW people that have received their packages, say NOTHING looks right or fits right, and is CHEAP AF material...
Do NOT order from here EVER! You are better off going to Macy's. :)
Hi
Yes, it is shipping company's fault, basically, it is out of our control once it was shipped out of our country, and we also contact them to reship, but they said "it was alrady in the post office, now", so we suggest you try to contact them and make them re-deliver. But it fails. Sorry for all the troubles, and please contact our customer service, we are wiilling to full refund.
I shopped alot of clothes in this site because I had a vacation trip coming and also bought some dresses for daily use. I spent about $480 for about 18 items, I thought it wasn't bad but when the items arrived it was totally not what I expected. The material was awful and cheap, the sizes were off -- to think I really used the size guide they provided online and measured almost all of them when they arrived. Do not buy from this site. It's not worth the hassle. Had I known that these came from China, I wouldn't have bought anything in the first place so I wouldn't worry about the return policies.
I only gave them a one I really didn't want to give them anything but I wouldn't let me rate them if I didn't rate them! I ordered from them it took so long by the time it had came in the mail I had completely forgot what I had ordered. One of the pieces of clothes was so cheap looking it felt like a costume on Halloween. I will never order from them ever! THEY ARE horrible!
Thought I'd try it out for $30... absolutely awful. I actually laughed, it was that bad material cheap and sh*t, dress isnt even nearly the shape as the one I ordered
Hi
Have you ever sent any photos to us showing the problem?If it is really not like shown on our website, we will definitely refund you
First of all, contact our online service providing some actual pictures
I spent $80 on clothes from this ridiculous place. One outfit was sent as a small when all others were sent XL so I contact them and they are willing to only give me a 40% off coupon. If i wanted a refund I would have to pay more in shipping than the whole package cost in the first place. Then the second outfit I bought was entirely to short you could see my panties and they were only offering 20% refund like what the hell am I seriously going to do with $3.50? I wasted my money and my time. This place is a rip off! They will never see another dime of my money. I highly suggest never shopping with them!
"just purchased two pairs of sandals that looked so cute on my facebook feed, I received them and they were plastic I am sure if I wear them once they will fall apart and they look nothing like the photo. They will tell you to return at your cost to CHINA which most likely is more than your purchase or give you 20% whcih is 5 to 10 dollars. DO NOT ORDER FROM THIS WEBSITE".
Hi,
Could you please take some photoes of the items you received?, then contact our online service, if the quality bad, or nothing like it shown on the website,, we will definitely fully refund you or resend.
Chicme Customer care
Do Not order from this site. The clothes are trash! I ordered a dress that was totally different from what I seen online it was extremely to big the stitching on the dress was completely out of lining and the clothes look very cheap.
Hello,
Sorry for the troubles, we shipped about 6000 parcels wroldwide everyday, and always do our best to meet everyone's expectation.if the item you received is not same as pictures shown, we sincerely advise you just send us some photos to our onlone service for compensation or full refund
I ordered two dresses in a small size. I received dresses that looked completely different from what the model was wearing. The both looked enormous but one of them was definitely marked wrong because it looked like an extra- extra large. The dresses looked unfinished and there was so much extra fabric in the front and its super wide on top. It looked fitted and small on the model. They are selling lies and when I reached out to get a refund they said I needed to pay for shipping back to China which would have been more than the dresses. I lost my money and the dresses are going in the garbage. They are very defective and have a weird not proportional shape, it would not fit anyone. That was not what they advertised so I should have not been asked to pay for shipping since I didn't order wrong. I ordered 'correctly' and received different sizes and defective dresses. Do not waste your time. You will be very disappointed.
They have gotten back to me instantly when i don't get my items on time. So far all of the items I've ordered have been of the highest quality. I love it!
SERIOUSLY, WATCH OUT!
I placed a big order. Got a few items at a time. One was broken and I contacted custmer service through app. They offered a 40% coupon. I was very disappointed as the item could not be used. Fine! I figured it was just one of my 20 ordered itemd. After recieving only half my order I contacted again to ask wassup. They answered: it takes time. SIX MONTHS LATER I still don't have my stuff and they refuse to refund. They say they shipped it. Well I don't have it, the post office does not have it and no my neighbours CAN NOT pick others packages up. It doesn't work like that in Sweden.
I was approved Refund of ONE item, halleluja... but they refuse to refund me the rest. So basically they stole from me. I payed for items that they refuse to resend (if they truly sent them in the first place they would have gotten them returned to sender) and they refuse to refund me.
WATCH OUT! Crappy clothes wrong sizes, totally totally different than in pics... WATCH OUT FOR REAL.
I bought 20 dresses/tops/pants... only ONE is usable. The rest are sub par, some ok. Again at most (the stretchy stuff might work). I only got half of my order. So stupid of me. There goes 2500 SEK down the drain.
SHAME ON YOU CHICME
Hello,
We are so sorry for the all troubles.
First of all, could you please tell me your order numebr or invoce number, here.in fact, when it was shipped out, we are unable to contact the post in your country, if it was missing by the post, we will definitely resend or fully refund you. If the items came with defection, bad quality or wrong size, or are not like the description on the website, please send us a few photos of the items you received, you can also contact us by online service for fast communication.
Our apologies for all the trouble.
Chicme Customer Car
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it


Hi
Sorry for the waiting, cause it was missing by the post in your country,, in fact, it is out of our control when it arrive in your country.and if the quality is bad or something wrong, you can just take photos showing the prblems to our sevice, we will refund you for sure.we are always waiting for your respond.
Chicme