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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,249
This company responds to reviews on average within 16 days

Instant Feedback

238,143 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Gigi H.
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Horrible Quality
August 27, 2018

I ordered a jumpsuit and it over and took 2 months(comes from China) to receive it. It was made poorly. I emailed the company for return instructions(no return info on site) and no response. Buyer beware!

Date of experience: August 26, 2018
ChicME O. Chicme Rep
over a year old

Hello Gigi,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order and shipping
Could you please send your order number to the email address:[email protected]?we will help you check your order.

GB
1 review
0 helpful votes
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I ordered a dress from this company, It was awful! Absolutely nothing like the picture! Cost me £30 and i am still trying to a response out of them not with regards to returning it. I have sent 4 or 5 messages and got nothing! DO NOT WASTE YOUR TIME ORDERING FROM THIS DODGY COMPANY!

Date of experience: August 21, 2018
ChicME O. Chicme Rep
over a year old

Hi,
We deeply apologize to your experience on our website, if the items is wrong or not like pictures shown, Could you please email the detailed problem and some photos to us, email usually be reply in 24 hours, if you need fast solution, we strongly recommend online service on our working-days, we sorry for all troubles we will provide the maximum refund, here we again apologize for your shopping experience, and looking forward to your reply

Canada
1 review
1 helpful vote
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I ordered a few items from this company and they didnt send one of the pieces. I tried contacting them so many times but didnt get any response back. They have a terrible service! Save your time and money and stay away from these chinese frauds!

Date of experience: August 10, 2018
ChicME O. Chicme Rep
over a year old

Hello Narg
Thanks for your suggestion.We will improve this part in the near future.

Georgia
1 review
0 helpful votes
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Never again
August 7, 2018

I received my order today 8/7/18 and it was not the same dress I seen on the website, this was my first time order from chic me, and it will be my last time, never again that Dress looks so cheap

Date of experience: August 7, 2018
ChicME O. Chicme Rep
over a year old

Hi,
We deeply apologize to your experience on our website, if the items is wrong or not like pictures shown, Could you please email the detailed problem and some photos to us, return for refund is 100% acceptable, and we will provide the maximum refund, here we again apologize for your shopping experience, and looking forward to your reply

Georgia
1 review
1 helpful vote
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Clothes are extremely cheap. Everything looks like a cheap Halloween costume material and looks nothing like it does in the photos once you receive it. I can't believe that Yahoo would let a company like this advertise on their page. PLEASE REMOVE THIS BULL$#*!!
They also post fake reviews on the site. And I believe The good reviews if they have posted here are probably fake as well. I'm glad that I only bought a few things just to see how the items were going to look first because I was a little sketchy about it.
BEWARE AND CALL Everything in to your credit card immediately. What a shame! They have the nerve to make this garbage and expect u to be happy with it. Seriously scam. PLEASE REPORT THEM TO BBB AND YAHOO TO HAVE THEM REMOVED.
Low life company!

Date of experience: August 6, 2018
ChicME O. Chicme Rep
over a year old

Hi,
We deeply apologize to your experience on our website, if the items is wrong or not like pictures shown, Could you please email the deailed problem and some photos to us, return for refund is 100% acceptable, and we will provide the maximum refund, here we again apologize for your shopping experience, and looking forward to your reply

Pennsylvania
1 review
1 helpful vote
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Really bad services
August 2, 2018

I have place a order for this company 4th times, I paid for it, after they collect my money from my credit card they cancel my orders, without a reason, them to return my money I have to wait 4 or 5 weeks.
On the July 25 was the fourth time they collect over a 1000 dollars from my credit card and the send me a email saying they need to confirm my identity, ask me to send then a copy of my credit card, witch I did. I got a massage from a girl name Catherine saying the my order gonna be ship, the everything was fine. I when into the web side today to see the status of my order and the order is cancel again, they have my money already on they account, this really ridicules, I don't know what kind of business they running.

Date of experience: August 1, 2018
ChicME O. Chicme Rep
over a year old

Hi,
We deeply apologize to your experience on our website. For item sold out, it will be canceled and refunded automatically after 10 days if any info we did not get from you. And in order to make your payment secure, some info need be checked so we required the copy of your card, Could you please email the deailed problem and some photos to us, if the product or shipping is bad, we will provide the maximum refund, here we again apologize for your shopping experience, and looking forward to your reply

Texas
2 reviews
1 helpful vote
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I ordered several outfits from website it was weeks before they arrived and they were not XL it says XL on tag but is is barely a size small they are cheap in material most of the clothes look similar to the ones I ordered but they aren't the ones I ordered. I give this a MINUS 10 never will I order from that ripoff site again!

Date of experience: July 24, 2018
ChicME O. Chicme Rep
over a year old

Hi,
We deeply apologize to your experience on our website. Please tell us your specific problems about your complaint, Could you please email the deailed problem and some photos to us, if the product or shipping is bad, we will provide the maximum refund, here we again apologize for your shopping experience, and looking forward to your reply

Canada
1 review
0 helpful votes
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I just ordered 4 pieces of clothes from chic me. I loved what i saw on the site, hopefully i won't be desapointed.
I'll keep you posted

Date of experience: July 17, 2018
GB
1 review
2 helpful votes
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Very poor quality, not as the pictures and that's just the start if your a 14 order the biggest size possible and it still won't fit! As for your money back and you'll be told to post it back to them... that's the crunch it's £20 to return a standard dress (small package) to China! Won't touch them again with barge pool... wasted £24 on a dress I won't even give away! They are getting good money from us British and sending shoddy cloths out my dog's bed is made with better material than this Yellow dress... I think it's fraudulent what they are doing Be Warned you may as well burn your hard earned £20..

Date of experience: July 15, 2018
ChicME O. Chicme Rep
over a year old

HI
We deeply apologize to your experience on our website. Return for refund is 100% acceptable. Please tell us your specific problems about your complaint if the product or shipping is bad, we will provide the maximum refund, here we again apologize for your shopping experience, and looking forward to your reply

Germany
3 reviews
0 helpful votes
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I was not happy
July 7, 2018

I am going to a all white party. I ordered a white dress. When i received the dress there was something on it that may not come off. Also loklok like a "snag" in the dress. Sooooo mad, being the party is in 2wks. I couldn't send back and expect it back by the 21st. Took to cleaners hope itcome oyt. SMmfH...

Date of experience: July 7, 2018
ChicME O. Chicme Rep
over a year old

Hello PENELOPE,
Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you with the quality of your order
Please trust us that we truly understand it is important for you to not only receive quality products and services. Please continue to contact us by email, and we will try our best to solve your problem ([email protected]
Best regards

Virginia
1 review
6 helpful votes
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Sucks!
July 5, 2018

I ordered quite a few dresses off of the website and I returned 5 items. I followed the procedures in their return policy, by sending them the tracking number within the week I bought the items. Once they received the items, I did not get a refund. I contacted them multiple times and they told me I needed a receipt to verify the purchase when the website says tracking number or receipt. Its been almost 2 months since I have returned the items and chic me refused to refund me my money even though I received confirmation they received the return items! What sucks is once I received confirmation I theee the receipt away. They never said I needed both a confirmation and receipt they said they wanted one or the other and now they refuse to refund me my money. If I could give them 0 stars instead of one I would! DO NOT buy from Chic me! Their customer service sucks and the quality of most of the apparel is not what you see and what you would expect, hence that is why I returned quite a few items. Not to mention I received multiple packages with no receipt of what items were sent. I had to figure it out!

Date of experience: July 5, 2018
ChicME O. Chicme Rep
over a year old

Hello Andrea

Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with your order, as it is never our intention to create inconveniences for our customers and we do try our best to satisfy our customers on our website. Please send your order number to [email protected], we will help you solve your problem, please don’t worry, we will try our best to serve you.
Chicme

New York
1 review
1 helpful vote
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Horrible
June 26, 2018

I am only giving one star in order to write this review. My recent purchase was a jumpsuit which in NO WAY resembles the one in the pictured ad. The quality was extremely flimsy, and the workmanship was shoddy. It is unwearable. I have concluded that that a completely different fabric for the pictured ad is used as opposed to the flimsy, low quality fabric used in the actual clothes. When I called to complain I was advised to just donate my jumpsuit to someone because it's not worth the cost of the shipping return. This company is fraudulent and should be put out of business.

Date of experience: June 26, 2018
ChicME O. Chicme Rep
over a year old

Hello Violet

Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you with the quality of your order.
Please trust us that we truly understand how important it is for you to receive quality products and services. And we will contact our relevant department to improve our items and service as soon as possible.
Please continue to contact us by email, and we will try our best to solve your problem(support@chicme. Com)
Chicme

Georgia
1 review
2 helpful votes
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Do not patronize this company. The clothes are entirely too small and customer service WILL NOT return, exchange, or give credit for your items that do not work out for you. You will be wasting your time and money. Run from any company that is overseas.

Date of experience: June 25, 2018
ChicME O. Chicme Rep
over a year old

Hello Theresa

Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with your order, as it is never our intention to create inconveniences for our customers and we do try our best to satisfy our customers. Please send your order number to [email protected], we will help you solve your problem.Our customer service will help you to return for refund or exchanging. If the return is inconvenient for you, we can also offer other solution for your, please don’t worry, we will try our best to serve you.

Chicme

Florida
1 review
3 helpful votes
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Shame
June 25, 2018

Please dont buy anything from this website I ordered 3 items for my birthday terrible the materials is no good I wish I could take some pictures to poste along the reviews... please stay away the all scams. So now Im trying to contact customer service for my money back I couldnt get through with them. So ashamed of chic me

Date of experience: June 25, 2018
ChicME O. Chicme Rep
over a year old

Hello Guerda,

Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order.
Could you please send your order number to the email address:[email protected]?we will help you solve your trouble.

Chicme

Missouri
1 review
2 helpful votes
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Horrible!
June 21, 2018

I purchased a dress and bodysuit, both items were too big! Its a hassle speaking with customer service. The material is cheap and flimsy. I will never order from this site again! They actually insisted that I give the items away to someone! Really! My advice is to never order from this site again, its a waste of money!

Date of experience: June 21, 2018
ChicME O. Chicme Rep
over a year old

Hello
Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with your order, as it is never our intention to create inconveniences for our customers and we do try our best to satisfy our customers. Please send your order number to [email protected], we will help you solve your problem.If the return is inconvenient for you, we can also offer other solution for your, please don’t worry, we will try our best to serve you.
Chicme

GB
1 review
4 helpful votes
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Con artist
June 19, 2018
Updated review

Never recieved what i ordered,, a random item was sent which they said i could send back at my expense... someone needs to look into this company...

Date of experience: June 19, 2018

Do not buy from this company
June 13, 2018
Previous review

I ordered a dress, a completely different dress was sent to me i informed chicme who said i would have to pay the postage to get dress returned to them. They later offered me a 20% discount when i accepted this i got a very quick reply saying they would only be able to give me a 15% discount. THEY ARE A LAW ONTO THEMSELVES AND I SAY WE ALL GET TOGETHER TO STOP THEM TRADING IN UK

Date of experience: June 13, 2018
Florida
1 review
2 helpful votes
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This place is ridiculous! And it's sad because they have really cute items. There customer service SUCKS! I ordered and XL in a bathing suit that WASN'T CHEAP and the material was not only terrible but the size was literally a small and when I tried to exchange the size they said I couldn't. They gave me a discou t and I tried to purchase a sweater when the sweater got here it had a RED stain and black stain on it! RIDICULOUS! WASTE OF MONEY

Date of experience: June 18, 2018
GB
1 review
1 helpful vote
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Not as described
June 16, 2018

Materials use to make products are too cheap and products are not as they are on website. Sizes also come up to small.

Date of experience: June 15, 2018
New York
1 review
3 helpful votes
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Poor quality, fit small, color horrible. Offered $5 on a $40 item DO NOT BUY FROM THEM. Every communication said we will do our best to make me happy... $5 will not make me happy.

Date of experience: June 15, 2018
Illinois
1 review
1 helpful vote
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SCAM
June 9, 2018

The clothing they sent is extra extra small and cheap DO NOT BUT FROM THIS COMPANY TERRIBLE RETURN POLICY

Date of experience: June 9, 2018
ChicME O. Chicme Rep
over a year old

Hello Pat

Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with your order, as it is never our intention to create inconveniences for our customers and we do try our best to satisfy our customers on our website. Please send your order number to [email protected], we will help you solve your problem.If the return is inconvenient for you, we can also offer other solution for your, please don’t worry, we will try our best to serve you.
Chicme