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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,187
This company responds to reviews on average within 16 days

Instant Feedback

237,898 reviews

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
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Dress
July 15, 2023

Shipping could've been a bit quicker, but it did come in as expected

Date of experience: July 15, 2023
NL
1 review
0 helpful votes
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Bad experience
August 14, 2023

I returned the order because the items did not meet my expectations but I needed to pay for delivery cost and returning cost. In total more than 20 euro

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2023
California
1 review
0 helpful votes
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Love ChicMe products
July 15, 2023

Returns or exchanges are not so easy. Not worth the shipping hassle

Date of experience: July 15, 2023
New York
1 review
0 helpful votes
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Experience with ChicMe
August 14, 2023

I will not order from them again since the majority of items were made with very cheap material that is hot and non-breathable!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2023
India
1 review
0 helpful votes
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Slow delivery
August 14, 2023

Took ages for my order to arrive, it arrived when I had already taken off on holiday.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2023
Belgium
1 review
0 helpful votes
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Happy about my receives 3 of 4 are
1 can I not wear

Date of experience: July 15, 2023
Ireland
1 review
0 helpful votes
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Runners
July 15, 2023

Very good experience shopping on this site.
Will definitely purchase more

Date of experience: July 15, 2023
GB
2 reviews
0 helpful votes
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To big
July 15, 2023

Sizes are massive overall good quality just bigger than expected

Date of experience: July 15, 2023
Alabama
1 review
0 helpful votes
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Button fell off
July 15, 2023

The pants are cute but I never even got to wear them in the button fell off! Felt this was poor quality!

Date of experience: July 15, 2023
California
1 review
0 helpful votes
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Long delivery time
August 14, 2023

Too long delivery time and no information about the process

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2023
Massachusetts
1 review
0 helpful votes
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I have used ChicMe 3 times and even though the clothes are great and are affordable, they are terrible for 2 reasons. 1) Firstly your order can take 3 months to get to you, so make sure if you are looking to use the outfit that you order months in advance. I learnt the hard way when I ordered for a trip and the clothes didnt arrive in time! 2) Secondly, they will do everything they can to delay and avoid any returns and make it close to impossible to return the clothing in the allotted time.( You have 14 days to return any clothing but they only respond every 24 hours to your query and after 4 days I have yet to get an address to where I can return the clothing.) They derail your questions, try to offer 10% off to avoid difficult shipping charges, question your return reasons, etc. So right now, I am sitting with over $100 of clothing I will never be able to use and no where to return them to and no refund... Overall, the clothes are beautiful, but it's the fact that you can not get a refund on anything that will make me never use this site again!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2023
Ireland
1 review
0 helpful votes
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Worst customer service completey. Totally rude, not reading my messages properly, telling me I have to sort the problem and them completely avoiding their responsibility. So I order over 100 euro worth and got it delivered. Fastway driver stated the package was delivered even though it was not, fastway then admitted to me that they delivered it to the wrong address. I was told I should check the other address it was sent to. Even though it is not my job to do this, I done it anyway, the other address said nothing was delivered. Chic me and fastway are trying to avoid taking responsibility for this issue making me the customer do their jobs. Worse experience ever. The courier has blatantly addmitted delivering to the wrong address and expect me to chase around after it. Chic me is refusing to help me out al alll here. This is a issue between chic me and fastway, i should not have to be trying to sort tjis out and both companies not takibg responsibility.Outrage is not the word.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2023
GB
1 review
0 helpful votes
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Long wait
July 15, 2023

The only thing that has put me off of ordering again is the delivery time quality of good add lovely

Date of experience: July 15, 2023
GB
1 review
0 helpful votes
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Delivery
July 15, 2023

When ordered it says 7-14 day's delivery but unfortunately took 28 days that was the only problem,
Loved the item that I received & would definitely recommend.

Date of experience: July 15, 2023
New York
1 review
0 helpful votes
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Never again
August 14, 2023

I never received my package yet! The outfits are beautiful though.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2023
Canada
1 review
0 helpful votes
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Great experience
July 15, 2023

Easy shopping, normal shipment times, happy with the fit of my two piece suits

Date of experience: July 14, 2023
Texas
1 review
0 helpful votes
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Don't waste your time
August 14, 2023

The products do not appear to look like the photos on models as all. Poor quality

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2023
GB
1 review
0 helpful votes
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Bad
August 14, 2023

Bad, really bad. Will never use ever again if it were the last place on earth selling clothes

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2023
Georgia
1 review
0 helpful votes
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Won't shop again
August 14, 2023

Quality of items it good…………………………………………………………………..

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2023
Illinois
1 review
0 helpful votes
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I love all their clothes
July 15, 2023

Chicme has very affordable fashionable and good quality clothes. I love shopping here. Shipping is pretty fast too

Date of experience: July 14, 2023