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Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I returned the order because the items did not meet my expectations but I needed to pay for delivery cost and returning cost. In total more than 20 euro
Returns or exchanges are not so easy. Not worth the shipping hassle
I will not order from them again since the majority of items were made with very cheap material that is hot and non-breathable!
Took ages for my order to arrive, it arrived when I had already taken off on holiday.
The pants are cute but I never even got to wear them in the button fell off! Felt this was poor quality!
I have used ChicMe 3 times and even though the clothes are great and are affordable, they are terrible for 2 reasons. 1) Firstly your order can take 3 months to get to you, so make sure if you are looking to use the outfit that you order months in advance. I learnt the hard way when I ordered for a trip and the clothes didnt arrive in time! 2) Secondly, they will do everything they can to delay and avoid any returns and make it close to impossible to return the clothing in the allotted time.( You have 14 days to return any clothing but they only respond every 24 hours to your query and after 4 days I have yet to get an address to where I can return the clothing.) They derail your questions, try to offer 10% off to avoid difficult shipping charges, question your return reasons, etc. So right now, I am sitting with over $100 of clothing I will never be able to use and no where to return them to and no refund... Overall, the clothes are beautiful, but it's the fact that you can not get a refund on anything that will make me never use this site again!
Worst customer service completey. Totally rude, not reading my messages properly, telling me I have to sort the problem and them completely avoiding their responsibility. So I order over 100 euro worth and got it delivered. Fastway driver stated the package was delivered even though it was not, fastway then admitted to me that they delivered it to the wrong address. I was told I should check the other address it was sent to. Even though it is not my job to do this, I done it anyway, the other address said nothing was delivered. Chic me and fastway are trying to avoid taking responsibility for this issue making me the customer do their jobs. Worse experience ever. The courier has blatantly addmitted delivering to the wrong address and expect me to chase around after it. Chic me is refusing to help me out al alll here. This is a issue between chic me and fastway, i should not have to be trying to sort tjis out and both companies not takibg responsibility.Outrage is not the word.
When ordered it says 7-14 day's delivery but unfortunately took 28 days that was the only problem,
Loved the item that I received & would definitely recommend.
I never received my package yet! The outfits are beautiful though.
Easy shopping, normal shipment times, happy with the fit of my two piece suits
The products do not appear to look like the photos on models as all. Poor quality
Bad, really bad. Will never use ever again if it were the last place on earth selling clothes
Chicme has very affordable fashionable and good quality clothes. I love shopping here. Shipping is pretty fast too
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

