Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Grande expectativa e muito fraca qualidade e preço altos para a qualidade
I waited 6 weeks for my order to arrive. It came well packaged but took too long for my liking. In that time I tried to find a way to cancel my order or the website, but couldn't see a way of doing this. One of the items was lovely and I wear it all the time but the other two were not for me. I can't find a way of returning them and do how long they took to arrive, I have no idea how far they're have to travel back.
Never received confirmation
When trying to check on order they send the same question without answering your question until I told them I would never order again that's when they stopped sending computerized answers and questions and started texting back very disappointed with Chic- me
Cheap, thin material, underwear visiable through dress. Tie belt nothing like advertised, it's a thin strap barely held on well with the poor stitching through out!
Took a long time to come, the material wasn't that great and the size isn't that good. Then back and forth over a refund just took 30% in the end very frustrating.
Will not purchase again products took ages to come and were very disappointing
Products took ages to be delivered once received the items where too big and some of poor quality so needed to return full order I was disgusted to be told that it was going to cost me to do this I was originally going to reorder a few of the items in smaller size however when told this it totally put me off I was offered 30 percent off to keep the order yet would not offer me free return so then I could reorder items I wanted once received the return label which was to cost me 4 pound I then have been monitoring the refund to which it states refund minus 8 pound so again lied to and totally misled please stay away from this company disgusting customer care
The customer service doesn't respond to my answer
Very bad service
Not recommended
Each item fit perfectly. The colors are amazing. Referred a family member and friend to this website.
I am a little disappointed in the quality of the material. The yellow shorts set is too large. Did not like the material quality of the green sandal and the yellow one. I would like to return a few stuff. Thanks
Bad experience, description liar and size and the material looks
Good page and easy to get what I looking thanks
I brought it early in enough time to wear it for my 66th birthday on 7/21/23 but won't wear it until 7/23/23
Great styles and fashion outfits great daytime and evening wear
Extremely easy my size always available
Great fit and style of the shirt. Deliver was on time and packed well
An excellent variety of current styles and it's hard not to buy EVERYTHING
Great items but the more I bought the more the more the shipping (excessive) so I went from 5 items to 1
Excellent customer service answer timely manner response was great
Thank u
Chic me
Great overall experience. Everything fit perfectly.
Won't buy again take ages to arrive plus all the pairs of shoes I brought were nothing like pics and one pair broke while wearing others were uncomfortable just think they pretty expensive for what quality you get
First time ordering, good experience. Item I order was good, comfortable and true to size
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

