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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The quality of the items purchased are exactly as advertised also the items purchased were delivered as indicated in the advertisement
Never received my order! And still they are taking my payments
Delivery took way to long. But I loved the clothes!
Not to bad. I hope order does not take too long to be delivered
I purchased from this company because I love the unique prints, variety and costs. This was my second purchase. Please double check if the item runs small/big. Ordered a pair of sneakers in my size, but they ran smaller than what I usually get. I love the shoes, but have no use for them as there is no return/exchange/return policy. Will probably purchase again, but will be cautions of the footwear.
This is a very bad experience for me
They send me the wrong size
Since i received my order
I asked to send me an adresse to do an exchage no one get back to me
This product is nothing like it is described! The material is non existent
I waited over a month to receive my order and was not please with the quality and size of the sandals.The sandals runs small, I sized up which is what I do with all my sandals and they still didn't fit. Customer support was terrible and was really no help at all.
They sent 3 items wrong size.I didn't look at items to c ouple weeks later rest of order correct size.
Très Désagréable! Pour le retour nbfjdklqjfhfbvdjfjsbcj
All the shoes were too small. Not true to size. When I asked for return through email I got a run around reply several times. Everything you asked of me I did it. But still got a run around. All of my emails should show exactly what I'm saying to be true. Anyway I sent the package back for refund!
Rubbish quality and far too
Long. Not as described in picture
Muy buena calidad, son muy cómodas, el color y tamaño es exactamente como en las imágenes
I love your app. I have loved everything I have ordered from your company. Everything fits perfectly.
Thank you
Quick and easy ordering and delivery process! Will use again
Waited a few weeks for delivery and after emails back and forth was informed the dress was out of stock. Although I did receive a refund very quickly but was disappointed not to get the dress
I've had some stunning pieces from Chicme and some terrible ones. It's pot luck but worth the gamble.
I was disappointed that 2 items were out of stock before I received my order. I did appreciate the messages to offer other options or refunds.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

