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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Waited a few weeks for delivery and after emails back and forth was informed the dress was out of stock. Although I did receive a refund very quickly but was disappointed not to get the dress
I've had some stunning pieces from Chicme and some terrible ones. It's pot luck but worth the gamble.
I was disappointed that 2 items were out of stock before I received my order. I did appreciate the messages to offer other options or refunds.
One pair arrived with a strap cut in half, other pair good.
Waiting for a response to my ticket that I created for customer service because I recieved the wrong color
Easy, quick service. Cheap is cheaply made. Would not recommend if in need for a high quality product for an important occasion.
Their prices are very affordable. I am very satisfied with how they process the orders and keep you updated on the tracking of your items. They contact you after you received the items to make sure you got your order. I will definitely be shopping here again.
The dress looked so pretty so I ordered it for my holidays in plenty of time but it didn't arrive until after I got back from holidays
Items are good quality and fit well. Downside, waited 3 weeks for delivery to arrive.
Shopping on this site was easy. Delivery took a while but it did arrive in the end.
Products arrived in a timely fashion but as expected due to low prices quality not the best overall.
I do wish that returns would be made simpler and not cost additional funds
She ready for Jamaica all all my outfit are in point pack and ready to Chic me did a great job
Horrible never again will I order from this website there communication is horrible and they do not get back to you in a timely manner
It was horrible, the outfit didn't meet measurements and chic me wanted me to pay to have it shipped back
The colors of the dress seemed a lot brighter in the picture than they are in person.
Never recive my order! ChicMe told me to check the delivery company and they tell me they deliver the package
Luttele pictures off the back. And size information not everywhere
Very hard to decide what to pick, with so many beautiful styles and choices.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

