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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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All Items does not fit description of online. I experienced disappointment in the items I received. Only satisfied with 3 out 18 items.
I didn't get my order I email and email but no response I am very disappointed I lost 68 euro I really want my order ore my money back this is not fair
I love shopping at ChicMe but I find the neck opening on some of the clothes are way too small. You have to fix that. But overall I love looking at all the beautiful items, I love the uniqueness of the clothes
Communication is not good with regards to goods being out of stock. Plus the time it takes from order to deliver its poor. I waited 5 weeks for my delivery. I had to email on a few occasions to see where my order is.
I received my goods this morning. Quality of the clothes are good. Will think twice about ordering with regards to length of time it takes to be delivered. I needed these items for a holiday
Ask to do a return and gave my reasons why. Should of been an easy process.
But instead it all happens through a chat window. You must provide pictures and give your reason for a second time. And i have not yet heard back.
Dress was ok but a lot creamier than in the photos/videos but it's the customer service returns process and cost that I am rating. Awful and would not recommend this company to my worst enemy, and that's saying something.
Everything to small, lots of messing about to send back plus they charge you to send back
Great clothing with great pricing! Clothes are true to their size as stated.
Took a few weeks to get here. It was a fair price but the product is completely see through. I was disappointed.
The lingerie fit perfect and got the products so fast!
It took a long time for my order to get shipped. I emailed customer service several times and they responded each time.
..that the clothes would be poor quality/wouldn't arrive.
But, took around 4 weeks, didn't need to chase the company, received shipping updates.
Very pleased with my orders.
En ningún momento del proceso me dieron fecha exacta de la entrega. Hubo Un momento donde incluso, no sabía dónde estaba y si iba a llegar…
Sentir qué hay posibilidad que haya sido una estafa y no llegue lo que pedí es una sensación fea.
Was way to long. Communication not the greatest. Will not be shopping with your company again.
Won't order again. Items not as good quality as they look. Took too long to arrive.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members