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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,258
This company responds to reviews on average within 16 days

Instant Feedback

238,172 reviews

We monitor reviews for authenticity

Nevada
4 reviews
0 helpful votes
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Surprised
July 30, 2023

I really liked the style of the items I purchased the dress was a little big. It's hard to figure out the sizes.

Date of experience: July 30, 2023
GB
1 review
0 helpful votes
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Nice quality
July 30, 2023

For the prices paid these dresses are very versatile, great price and delivery as expected, I am sure will order again

Date of experience: July 30, 2023
Canada
1 review
0 helpful votes
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Terrible service
August 29, 2023

You sell clothes that are definitely not true to size but then wont give a full refund?!?! Horrible! Ive never dealt with an online company who wont fully refund items you cant try on

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2023
South Carolina
1 review
0 helpful votes
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Overall
July 30, 2023

Received in a timely frame time and satisfied with most of the items

Date of experience: July 30, 2023
New York
1 review
0 helpful votes
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Runs small
August 29, 2023

The black romper runs small. I'm a petite woman and all the size chart was off.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2023
Florida
1 review
0 helpful votes
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Value
July 30, 2023

Clothes were a good value and true to size, very satisfied with our purchase.

Date of experience: July 30, 2023
Australia
1 review
0 helpful votes
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Was cheap, easy to follow to shop and I love love love the clothes shoes etc.

Date of experience: July 30, 2023
Texas
1 review
0 helpful votes
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Cute
August 29, 2023

Took 5 weeks to get my order. Glad I wasn't going to an event and was counting on wearing them. Outfits are cute.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2023
Jamaica
1 review
0 helpful votes
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Great products
July 30, 2023

Great experience. Great quality of clothing very comfortable and the price is right. I'd definitely recommend to family and friends to shop at Chic me

Date of experience: July 30, 2023
GB
1 review
0 helpful votes
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Great clothes and such good value
July 30, 2023

Loved everything have ordered so far, so well packaged too

Date of experience: July 30, 2023
GB
1 review
0 helpful votes
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Huge!
August 29, 2023

I am a comfortable size 12 so ordered a medium but the dresses were huge and needed to be retuned. The split also came up to my pant line!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2023
GB
1 review
0 helpful votes
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Very difficult to return
August 29, 2023

I received my order, the dresses didn't fit well, so I tried to return part of the order but has been very difficult to do so, and now I am left with the dresses that didn't fit.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2023
Canada
1 review
0 helpful votes
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Je n'étais pas certaine
July 30, 2023

Juste WoW. La première blouse que j'ai reçu avait un défaut. J'ai parlé avec une responsable Cherry et elle à fait en sorte que je puisse recevoir une nouvelle blouse sans défaut et que j'adore. Super bon service. Merci

Date of experience: July 29, 2023
Washington
1 review
0 helpful votes
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Happy with the materials.
July 30, 2023

My first time ordering and I am very happy and impressed with the quality of the materials.

Date of experience: July 29, 2023
Texas
1 review
0 helpful votes
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Cheap
August 29, 2023

Cheap material and design poorly made and I won't warrant due to poor quality material and finish out.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2023
Arizona
1 review
0 helpful votes
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Delivery time was too long. I had email to inquire on delivery date

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2023
Georgia
1 review
0 helpful votes
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Pissed
August 29, 2023

I order an item from chicme on June 28th. So every few days I check the status of my item. It stayed on processing for a couple of weeks, then it went from processing to no order at all so I contact them I was told that the order was not in stocks to be patience and my order will be sent as soon as its restocked so I found a replacement for the sold out item now I can't get a response from nobody I'm really upset they are very unprofessional why did they take my money if the item was sold out. This was my first time ordering from them I will not do buiness with them again, I've numerous of times to send my order or refund my money still no response.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2023
New York
1 review
0 helpful votes
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Poor customer service
August 29, 2023

Placed an order on 6/17. It is 7/29 and still have not received my order. I can't even track my order. My card was already charged $147.00.
Can't get to speak to anyone.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2023
Colorado
1 review
0 helpful votes
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Disappointed
August 29, 2023

Took a long to get and probably more time return so I just kept and hopefully I can pay someone to alter the teal set which I live.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2023
Louisiana
1 review
0 helpful votes
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Can't Return
August 28, 2023

I've been waiting to be able to return some items and they're not responding to me and they took forever to come in.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2023