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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Never received my order, and you are not willing to give me what I ordered. You only want to give me $8.00 back and like I said stick it up your $#*!.
Shopping is great. Returns are not! I do not plan on shopping here again.
Products were hit and miss with sizing and quality
Merchandise delivered in individual packaging.
Delivered when promised
The delivery took a long time and was advised on questioning this that as the item was a 'special' delivery would only occur after the offer had finished. When it arrived I was disappointed in the quality and look of the item compared to the advert
I placed an order over a month ago and the items still have not been received as of this review. I can't review the quality of the items as they still have not made it to me yet.
Horrible clothes, bad fit. They make the returns process unbelievably difficult in the hope people will just give up trying and then when you eventually return the items the literally steal your money from you. They said the return cost would be £4 but they have stolen £12.53 off me for postage. They're nothing but vile scammers who take other people's designs and try to replicate them (and do a dreadful job of it).
Product was not good quality. Goods sent from uk but to return to China is ridiculous. Took the 30% refund as didn't want to lose all my money. Will not be ordering again.
Over all simple and easy to order from. Delivery time is ok takes a few weeks to arrive.
I like what I ordered! The items I ordered was what it looked like in the photos.
ORDER PLACED 22/6 CONSTANT CONTACT WITH THE COMPANY STILL HV NOT RECEIVED MY DRESS THAT IS PAID FOR - WHY CANT I GET AN ANSWER THAT IS SATISFACTORY
tHE CUSTOMER SERVICE IS VERY UNPROFESSIONAL WILL NOT BUY FROM THIS COMPANY AGAIN AND WILL DISSAUDE OTHERS TO BE AWARE
Fast and convenient it was a great color, fit well, and was at an affordable price.
Ordered 2 items. 1 wasn't great yet the other was lovely. Will
Still bit from here again but will choose wisely on my next items.
Poor not received items so disappointed no refund no nothing
Although slow quality has been great and vast selection of goods
Arrived in plenty of time happy with order delivery time
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

