Placed an order on 7/16 and it's still in processing facility in China. I would cancel the order if I could. Items purchased were for vacation so did not arrive on time.

I've never received my order delivery company evri gave chin me proof it had been delivered and it wasn't even my door chic me says nothing they can do no refund no replacement order so I'm out of pocket for an order that's never been delivered to me I would not recommend anyone order from this place shein is so much better at least I get my parcels and are better to deal with

Great experience, from start to finish. Delivery was just in the time frame that they said it would be.

Never received orders unacceptable no one has contacted me yet

I still have not received my order and it was placed a long time ago

A little slow… I'm still waiting an outfit that I wanted by tmr and still not here

Hard to return items back, get directions which repeat the same thing ridiculous.

Loved my items but, didn't receive them on time. For my the wedding that I had to attend. I ordered 3 weeks in advance and still received them late. So I wasn't happy about that. So make sure you order a month in advance if you have plans.

Fast shipping no complaints. Quality is good but didn't fit as expected. Colour is beautiful. Overall it was a good experience.

Came fast but wrong style dress. I expected just as shown but my dress is backless

Very easy simple process.Items arrived in a very timely manner.

Good…………………………………………
Service……………………………………………………….

The sandals make me sad. Conversely, the clothing was great! It also took too long to receive my order.

My shopping experience went well. I loved my butterfly shirt, quality was good and delivery time was speedy. The shirt set however was of sun standard quality

I been a customer for a couple of times and I'm satisfied

Very cool fabric, comfortable, hangs great, right length

I ordered 2 cute shorts outfits. They took over a month to arrive, which was ok as I know the items came from overseas. Was excited to try on the clothes, but VERY disappointed in fit, color and design. Out of the 2 tops and 2 shorts, I will only wear the shorts from one outfit. I tried to look up how to return the one outfit I will never wear (Way too small for a medium and it was orange and not red), but cannot figure how. Tried to contact customer service and failed.

The quality is poor! There were missing items! I will not be ordering from this site again.

The ordering was flawless, 2 items did not fit, one was too small and one was too big. I guess I did not really read the sizes.

My smocks are really cheaply made not worth what I paid