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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,274
This company responds to reviews on average within 16 days

Instant Feedback

238,290 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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My new favourite site!
August 11, 2023

Lots and lots of discounts and the quality looks AMAZING! I'm so excited to see what I get

Update: the clothes were BETTER than I imagined! The shirts were a bit smaller than the size mentioned but overall amazing quality!

Date of experience: August 11, 2023
Arizona
1 review
0 helpful votes
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Only received one shoe.
September 10, 2023

It has been a ridiculous process just to get the left shoe sent to me. My package arrived without any damage indicating it had been opened. Completely sealed and only the right shoe is inside the package. We are going on week 2 of going back and forth with requests from your team to resolve this matter and still the left shoe has been sent out. I will not be ordering from ChicMe again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 11, 2023
GB
1 review
0 helpful votes
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The fit was so bad.
September 10, 2023

It cost too much to return so had to accept the loss of money and hoped to find a new owner. Not possible the lengths were just all wrong! But that's why ordering all in ones on line is not good to do.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 11, 2023
Maryland
1 review
0 helpful votes
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POOR SERVICE
September 10, 2023

I placed an order 3 weeks ago and there's no sign of it. When I put in my order number to track it, nothing comes up. I WILL NEVER ORDER FROM CHICME AGAIN!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 11, 2023
Missouri
1 review
0 helpful votes
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Very nice itrms
August 11, 2023

Love it I received all my items and they look amazing

Date of experience: August 11, 2023
California
1 review
0 helpful votes
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Unsatisfied
September 10, 2023

I never received it! They refused to send me another package or refund my money

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 11, 2023
New York
1 review
0 helpful votes
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Sizing
August 11, 2023

Sizing was not accurate! I wear an XL in all brands and they were all too small!

Date of experience: August 11, 2023
Canada
1 review
0 helpful votes
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Great product….slow shipping!
September 10, 2023

Had to contact twice for shipping. Once shipped, it was quick!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 11, 2023
Guadeloupe
1 review
0 helpful votes
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Réception article
August 11, 2023

Je suis satisfaite
Juste une erreur d appréciation lorsque j ai passé ma commande
Sinon tout est nickel

Date of experience: August 11, 2023
Missouri
1 review
0 helpful votes
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Clothing
August 11, 2023

Some items were too large and one too small, others were a perfect fit.

Date of experience: August 11, 2023
Canada
1 review
0 helpful votes
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Terrible
September 10, 2023

Horrible customer service. Like pulling teeth to fry and get a return. Try to negotiate a credit and keep product!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 11, 2023
Puerto Rico
1 review
0 helpful votes
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Not to satisfied
September 10, 2023

I received the order the dress was a little small on me. I had a lot of trouble to get instructions to return it. I am not satisfied with the amount $ of refund. Thank you.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 11, 2023
Maryland
1 review
0 helpful votes
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Pleased with ChicMe
August 11, 2023

Easy ordering process and my items arrived in a timely manner.

Date of experience: August 11, 2023
California
1 review
1 helpful vote
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Chicme is a scam
September 10, 2023

After almost a month of placing an order, i was yet to receive it, when i reached out to them, they told me, it was delivered a week prior to my asking, i asked for proof, they then said their shipper lost it and i should take it up with d shippers that once they ship thats all their liability. When i told them i had no business with their shipper, they pretty much told me to go to hell and offered to give me a lousy $10 cash coupon in exchange for throwing away my order. Guess what? The tracking number turned out to be fake. They are scammers! Do not shop with them.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 11, 2023
GB
1 review
0 helpful votes
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My pretty top came yesterday. I am tall, but it came well down my leg. It's a medium but way too big. I just need an exchange, but how to do that?

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 11, 2023
GB
1 review
0 helpful votes
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Love shopping here
August 11, 2023

Would recommend, good quality of stuff. Does take a while to arrive so make sure you order in plenty of time

Date of experience: August 10, 2023
Missouri
1 review
0 helpful votes
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Bad Business
September 10, 2023

I will never order from them again! I placed my order a month ago and never received it!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2023
Australia
1 review
0 helpful votes
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Careful cause there refund policy is bad
September 10, 2023

I was first offered a 10% refund on the clothing, they don't refund more than 50% of purchase price so becareful what you choose

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2023
GB
1 review
0 helpful votes
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Shocking delivery time
August 10, 2023

Great choice but very disappointed with delivery times, I had to email the company as the tracking stated was awaiting packaging for over 1 week

Date of experience: August 10, 2023
Canada
1 review
0 helpful votes
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Not Happy
September 9, 2023

Still waiting for my dress. My dress has not arrived yet

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2023