Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
No help for a return and took forever to reply, will definitely not shop here again
These cardigan jackets are lovely but they don't hang right at the front. I'm going to try some wonderweb to try make the lapel stay in place.
Good experience with delivery and satisfaction with the items I ordered.
It was my first time purchasing from this company and it was a good experience
Although the delivery took a while. The computer experience was fast and efficient. Every time I had a concern email their response was rapid and reassuring. We are very happy with your products I will be shopping again and using my coupon. Soon.
Ordered an xl dress and received a medium! Contacted chic and still had no response!
I am unhappy with return policy as they only offered me 10% refund and keep purchases. One dress too small, other too large, same size.
I will not be buying from ChicMe again.
So happy with my new dress it is beautiful and such a great price
Overall a great experience! Will invite others to check it out. I love the prices and cheap clothes they have.
Tog extremt långt tid innan klänning kom från det att beställningen gjordes. Klänningen i sig stämde inte överens med klänningen som visades på bilderna. Tyget/ materialet var en besvikelse. Jag trodde förtycker på fotografierna. Ingen passform på klänningen.
I loved all my choices just a little trouble with delivery being off by a few days..
I put in an order over a month ago still haven't received my product I can't request a refund because they claimed it was shipped on August 4th there is no way to talk to anyone and my credit card was already charged my next step is the fraud dept if I don't get my product in the next 7days01
It was fine. It didn't fit like I thought it would.
The dress did not look the way it did on the site.
I love the clothes and they are exactly like the pics, but the time it takes to receive them are ridiculous. I ordered an order on 7/3. It is 8/11 and I still haven't received them.
I really like everything I received. I wish it just didn't take quite as long to get the orders out to your clients.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

