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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Just as seen on your website!
I love it and got so so many complements, some thought it was a Coach lol!
If they don't fit... there is no chance of refund or return... I was 3 days trying to find out how to return only to be told the cost would be too gr8 and I should accept 5pounds off my next order which I did only to reorder and never got the 5 pounds off...
Ordered a dress and it took two weeks to come!
Customer service was great tho!
This was the most horrible company, I've ever order from. I paid for expedited shipping and still get my order until nearly three and a half weeks from when i order it. Then what tops it off, I order shoes as week and they didn't come in a box they came in some bubble wrap. I was totally pissed.
Pleased with my purchases. Some were too small and will be returned.
The delivery took a month to arrive and could not be tracked for most of that time. The dresses were horrible quality and fit. Nothing close to the images. Will never buy again from chicme. Disgusting
The only reason I gave a four star rating is because it took a really long time to get here. Other than that, the skirt was beautiful.
I ordered a medium & it fits like a XL and i can't contact anyone to return or exchange.
I have paid last month and its taken a really long time that im getting frustrated
1st time ordering some sandals and received them almost 2 months later. Tried a 2nd time to order a few items of clothing for an upcoming trip. 2 1/2 weeks went by and the order was not even processed yet. I asked for a refund and received fairly fast.
I've ordered over a month ago and still haven't receive my order.
The items I ordered do not look like what I ordered they are of poor quality and I thought I was getting what they looked like exactly and of course I ordered from other sites but I wanted to try ChicMe.
The product Took to long to arrive. Plus very unsatisfied with the material.
I order 5 weeks before going abroad for vacation. Im away and I have not recieced the merchandise. No way to reach a life person.
Ordered the 1st of june for the 4th of july, it arrived july 8. The material is super cheap and see thru and the zipper is cheap and rusted shut. Will never use chic me again
Not what I expected. The fabric very cheap and poorly made.
Out of the 5 items I bought only 1 top doesn't fit the greatest
The rest I love the material size was perfect
O vestido é lindo, fica bem ajustado ao corpo, só é complicado de vestir por causa do trançado, e deveria ter uma base de sustentação nos seios para ficar melhor em mulheres com seios grandes, mas gostei da compra, a loja é segura, e entrega realmente o produto.
Items are cute, buy ordered large and honestly there a lil tight for my liking
Also took about 1 month to receive items. They are exactly as shown on website
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

