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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The purple outfit was supposed to be tied at the ankle but it is wide leg. The color was not the same as advertised. The shoes are hard plastic and highly uncomfortable. I wear a size 7.5 to 8. The shoe size 8 is too small. I wasn't pleased with the products or the quality. I could've got this same stuff from Amazon and within a couple days. I waited 31 days for crap to arrive. I will never order from this company again. The customer service was not satisfactory either. People don't waste your time, it's not worth the hassle or slow delivery.
What I don't like about chicken they take to dam long to deliver your or and don't provide you with a time frame to expect your or this is my last time doing business with them I'm about to contact PayPal and get my dam money back how about that
If I could give zero stars I would. Their customer service is beyond HORRIBLE. 1st their hotline number is a scam. You call and it rings once and hangs up on you. Their live chat you wait in queue for 30min someone responds and then you get kicked off and get nowhere. They don't respond on FB and there is no email. Buyer beware. They are scammers. DO NOT BUY FROM HERE!
It took almost a month to receive my clothes and then one outfit the material was so thin you could see through it. The rest of my outfit I couldn't wear and I ordered a size up.
The photos on the site to not reflect what the clothes actually look like. Bad quality.
I just received them so it took quite a while to get my order. They are not the size I ordered. They are way too small for my foot so I will be returning them. Overall not a great experience.
Photos did not match the product. Material was like scuba gear and looked like a novice made the dresses.
I ordered two jumpsuits and the material didn't look like the picture and it was made with poor polyester material
I ordered and then read this was a scam… my order never turned up and am now nearly £70 down!
I was very pleased with the product. It took a long time to recieve the package
I thought the sizing would have been accurate but it isn't and having to return items is super annoying.
Shoes look beautiful, it runs bug though so I have to buy those pads to put inside the shoes so it will stay fit
Easy purchase, arrived on time, dress looks great
Was skeptical with so many scams nowadays but really legit and great prices. I'm located in Northeast Ohio near Youngstown so you guys know this a real review
Disappointed with the poor quality and then when made contact in regards to returning item, was offered 20% refund and to keep the item… clearly I don't want the item, as it's been poorly manufactured and is definitely not worth what I paid for it.
Won't by purchasing from this company again.
I got my order about a month after making it. It's hard to get in contact with for needs and changes.
I received everything I ordered.
They look exactly what they did in the pictures.
Took a little longer for delivery then I expected.
I recommend this site for shopping online.
Poor quality product and long delivery time. I would be fine with the lengthy delivery time if iproduct was worth the wait. I really would like a refund. But toibusy to arrange it. This was my first ordering from Chicme. I was just trying them out. I would not order again.
Believing chicken would be like shien, far from it and more expensive for what you get. Material is cheap sweaty Material very uncomfortable and not breathable at all. I would return every piece if it didnt take so. Long! Won't be using g again
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

