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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Horrible. Could have bought a designer bag for the 153.00 I spent
All the dresses were very small, will now have to return.
The material of the merchandise is not as depicted online. Cheaper material is what you will actually receive
I ordered two dresses. Was so excited to get them. They run big. Extremely big. A XL looks like a size 20. The beautiful aqua and white... you can see right through the material of the white. So I'll never wear it. I won't wear either of them.
Took way to long and came in 2 shipments. Not impressed with the quality of the clothing.
It took 30 days for my items to come and after waiting all that time I could only fit one item. The material is cheap cheap…. Never ordering from this site again
The material was very cheesy and you have to pay for the return if your not satisfied!
There nothing like they look like in the pictures. There poor quality. There not true to size. Not worth a dollar
Would not recommend at all the sizing was 3 sizes to small looked nothing like the pic, giving it to a charity shop
I never received my items a entire month and I never got a confirmation for my order or a call
Regarding the quality of all 3 shirts, the material was terrible
The cut was short waisted and too large/wide
I'm very angry that I had to pay for shipping to receive them and return I will never purchase anything from Chicme again
My purchased was a month ago and my first 2 item arrived 3 weeks after. My other item says Pending and still in China. Not satisfied since other places I buy my clothes the lates delivery is 7 days.
The Order took too long and the quality didn't meet my expectations… The sizes run really small.
Would never order again, approximate delivery time was actually double the time it estimated and my order was not in time for when i needed it
Clothes are too small, I sent them back, and I still waiting for my money back
Terrible, clothes made with terrible material. Look great online but when you receive order, it looks so so cheap you wont wear out and really just a waste of money and shipping is too slow.
After waiting almost 30 days for an order. I never received it. Was hassled to get a refund.
Cheap material, looks nothing like the advertised picture… You only get one chance to Rob me..
Top arrived on time. Good quality material and a really nice top to wear. Good price too
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

