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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The dresses look great online. That's where it ends. What I got was something that feels like a shampoo cape when you are at a salon. They are very cheap vinyl and are white in the inside, the dye didnt even make its way to the Inside of the dress. Oh, and it's see through. Ugh, please do better people! Refund please
I will never order from this company again do not know how to communicate about my order it took almost two months to receive my products and still haven't received it yet
And when I put small in my order when I reviewed my order it said Med. But never got it and still waiting
I had to send back 3 of the 5 items because of sizing and very poor quality. I kept 2 blouses only to realize later that they aren't any better than those I sent back. But I paid for return shipping so I'm not going to send these back and pay double, so I'll try to sell them on my next garage sale.
I still haven't received info on how to return the items that don't fit?
In the photo it looks nice, but the fabric is poor quality and see thru.
In the picture, what the model wears, it looks thicker & better fabric.
The dresses I got was not the same material as the photo, and not true to size
I was hesitant in ordering but I figured I'd try it and was shocked and happy that everything fit great. I placed two more orders so I hope it all fits as good as the first order.
Ordered a month and half ago for vacation. Only recently started arriving in pieces. Never ordering again
I like the texture of the clothes the feeling but the problem since it comes in China I see the size comes smaller than the regular original size 4 outfits I bought out of the 4 only 1 outfit fit me good
Most of the tops received were too small for fitting.
Size runs smaller no return label provided. I will not even bother with the returns as delivery itself was so long, can't imagine what a return process would be like. Not satisfied at all bought 5 super cute jumpsuits and none fit according to the size, feels like 2 sizes smaller.
The product is trash not good products for the price $1 nothing good
I want to return some pieces of my order because the size is very small and NO ONE HAS HELPED ME.The worst of customer service
Unable to get a return because in order to call it has to be in the middle of the night. I demand a refund for this fake item
I am very upset about my order. Nothing looks the same as they did online. I would like a refund.
I was very disappointed with the quality anc cut of the clothing, everything I bought has been throne away. This experience has convinced me not to buy clothes online
I didn't know it will take a month to get my sandals. I wish shipping wouldn't take so long.
My sandals are nice, I wish the leather was a better quality
I paid for 2 dresses one arrived and the cannot fix, quality is so poor don't buy form them
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

