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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,258
This company responds to reviews on average within 16 days

Instant Feedback

238,174 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Gave up on getting a refund
September 22, 2023

Once they finally arrived, One dress was too big. The other was poor quality. I emailed for a return but was advised that the shipping would be expensive. Offered me 10% refund. Then settled on 20%. I wanted to return the items

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2023
New Hampshire
1 review
0 helpful votes
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The quality of the fabric
August 23, 2023

I really didn't like the fabrics the quality of the fabric makes the clothes look really cheap. I buy expensive clothes all the time I'm a type of person that likes what she likes and buys what she wants.

Date of experience: August 22, 2023
New York
2 reviews
0 helpful votes
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I loved the items
August 23, 2023

The clothes fit me just right. I also like the colors and one day in the near future I will order again.

Date of experience: August 22, 2023
New York
2 reviews
0 helpful votes
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I loved the items
August 23, 2023

The clothes fit me just right. I also like the colors and one day in the near future I will order again.

Date of experience: August 22, 2023
Texas
1 review
0 helpful votes
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Couldn't fit shoes
September 22, 2023

To small - looked like they were used - liked some one had wore them already

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2023
Ohio
1 review
0 helpful votes
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Shipping
August 22, 2023

Received. I wish it could have quicker shipping but the items so far looks just like the pictures and the sizes are correct

Date of experience: August 22, 2023
North Carolina
1 review
0 helpful votes
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Sooo disappointed
September 21, 2023

If you want to return something forget it. I am so disappointed and will never order from this company again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2023
New York
1 review
0 helpful votes
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Like I said The worst customer service they make everything difficult to give your money back, even though they send the wrong items defect items in the wrong sizes, and the quality is the worst so be careful when you buy from them. If they send you some thing that you did not order, they would do everything in their power not to give your money back.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2023
Ireland
1 review
0 helpful votes
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Unhappy Customer
September 21, 2023

I ordered 3 items from Chicme and I am still waiting for 2 items. I am so disappointed with everything and wouldn't recommend them. I will NOT be using them again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2023
Colorado
1 review
0 helpful votes
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Disappointed
September 21, 2023

The items I ordered were too small and I have tried to get in touch with customer support service and have been unsuccessful for two days. Very disappointing.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2023
Illinois
1 review
0 helpful votes
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Not a good experience, because no respond to what I ask for that you asked me to do and I did it and I lost items I don't have money to throw away

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2023
New York
1 review
0 helpful votes
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Unable to return items because you cannot get in touch with any one,
Would never but again.
Was told easy return before buying but now it's proven yo be not true

Date of experience: August 22, 2023
France
1 review
0 helpful votes
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Retour
September 21, 2023

Le produit ne convenait pas et je n ai eu aucune proposition de retour

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2023
GB
1 review
0 helpful votes
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In accurate size chart
September 21, 2023

Ordered the size of the items going on the size chart, when they came they were all too big, but I did like the quality

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2023
AE
1 review
0 helpful votes
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It was easy to find what I need and thank you guys for nice choice.

Date of experience: August 21, 2023
Georgia
1 review
0 helpful votes
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Surprised
September 21, 2023

I was expecting a different material. Not happy at all.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 21, 2023
Colorado
1 review
0 helpful votes
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This company is a fraud the photos are fake nothing like the online version of what you seen.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 21, 2023
Illinois
2 reviews
0 helpful votes
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Ordering is easy.
August 22, 2023

Great selection of products m styles. Easy to order n received quickly

Date of experience: August 21, 2023
GB
1 review
0 helpful votes
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Delivery took longer than I'd hoped
August 21, 2023

All items were lovely and just as I had expected. Will defiantly be ordering from you again. My only issue was that 1 item was out of stock and therefore it held up my entire order, which then meant my items were not dispatched or delivered to the time frame expected.
I had to chase for my order to obtain this information and then physically ask them to post out what was in stock and the extra item to follow - if someone had reached out to me first I might have been able to receive the rest of the items in the time I'd hoped and not miss the event date I needed the clothing for.
So my only observation to note, if perhaps either make it policy to distribute items that are in stock with the other items to follow, or some one within customer services make contact when they know an item isn't available to make that decision at the time.
Thank you.

Date of experience: August 21, 2023
Illinois
1 review
0 helpful votes
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It's beautiful love it
August 21, 2023

Everything I have ordered is nice and good quality

Date of experience: August 21, 2023