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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,236
This company responds to reviews on average within 16 days

Instant Feedback

238,072 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Wrong size
September 25, 2023

Received the wrong size outfit. I reached out to customer service. They said send pictures and we will go from there. Did my part and still a week later no response. Will not be ordering again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 26, 2023
GB
1 review
0 helpful votes
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Casual baggy pants
August 26, 2023

Ordered product which came very quickly amazing and good quality

Date of experience: August 26, 2023
Greece
1 review
0 helpful votes
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Bandeau
August 26, 2023

It was fine arrived at a reasonable time dress was as described

Date of experience: August 26, 2023
GB
1 review
0 helpful votes
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Chic me
September 25, 2023

The quality was shocking and when I asked to return the item they only offered me a10% refund.
Will never use them again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 25, 2023
Texas
1 review
0 helpful votes
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Doesn't look like the pictures
September 25, 2023

The material is not as nice as it is in the pictures and the fit is weird. Shipping took forever. Will not shop this site again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 25, 2023
Tennessee
1 review
1 helpful vote
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Don't shop here…
September 25, 2023

I ordered an item over a month ago and never received the item. After emailing their support system they tell me " To follow up with your local post office" we have no responsibility after we ship it! I recommend not shopping with anyone who defines service this way.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 25, 2023
South Dakota
1 review
0 helpful votes
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Love these shoes, they matched perfectly. They were totally what was represented and more.

Date of experience: August 25, 2023
Georgia
1 review
0 helpful votes
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Returns
August 26, 2023

It's very hard to get in contact with someone for a return

Date of experience: August 25, 2023
Canada
1 review
0 helpful votes
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Sweaters
August 25, 2023

Easy shopping - everything fit perfect only complaint the delivery service delivered to a different t address

Date of experience: August 25, 2023
Canada
1 review
0 helpful votes
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Good experience
August 25, 2023

It was easy to find things. Organized. Great description with helpful suggestions
Very fast delivery good clothes the sizes were correct

Date of experience: August 25, 2023
New York
1 review
0 helpful votes
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Incorrect order
September 24, 2023

Place order 7/9/23 arriving 3 wks later, wrong items. Spent weeks w customer service trying to fix. Correct order came 8/25/23. Not true to size.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 25, 2023
GB
1 review
0 helpful votes
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Lovely clothes. Good styles
August 25, 2023
Updated review

Bought combat trousers. Great fit lovely bright colour & material

Date of experience: August 25, 2023

Good
July 2, 2023
Previous review

Good - loads of lovely outfits

Date of experience: July 2, 2023

Lovely looking outfits
April 19, 2023
Previous review

Lovely looking outfits

Date of experience: April 19, 2023

Shorts
April 4, 2021
Previous review

Like shorts received., Waiting for 2nd pair ordered

Date of experience: April 4, 2021

Easy to order
March 9, 2021
Previous review

Easy to order. Looks good

Date of experience: March 9, 2021
Maryland
1 review
0 helpful votes
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Still haven't received refund for the item that was no longer available. I bought the items for a specific event, but the order didn't make it in time. It took over 3 weeks to receive! I tried to cancel the order but was told it was too late which it wasn't because it hadn't shipped. (I tracked it)

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 25, 2023
Louisiana
1 review
0 helpful votes
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I love my outfits
August 25, 2023

Excellent! Very pleased with my purchase and products

Date of experience: August 25, 2023
GB
1 review
0 helpful votes
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Order
September 24, 2023

Item ordered over a month ago. Still not received.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 25, 2023
Texas
1 review
0 helpful votes
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Very good quality and low prices
August 25, 2023

Delivery was quick for being overseas. Product is true to size and good quality

Date of experience: August 25, 2023
Canada
1 review
0 helpful votes
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Amazing prices and itwms
August 25, 2023

The clothes were true to size and beautiful! The wait was reasonable

Date of experience: August 25, 2023
New Hampshire
1 review
0 helpful votes
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The image is backwards
August 25, 2023

Dress fits awesome and super cute BUT the image is backwards so it says SESOR DNA SNUG, not Guns and Roses. Not worth mu time to refund it

Date of experience: August 25, 2023
Georgia
1 review
0 helpful votes
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Horrible Business
September 24, 2023

1. Material of items were poor and cheap
2. Customer Service had lack of communication and poor response
3. Return policy - asked to wait 3 days to return your items that the customer pays to return - what sense does that makes
4. After paying to return, my refund was short - did not receive back what I paid
5. Entire interaction with Chic Me - was poor and I feel robbed

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 25, 2023
California
1 review
0 helpful votes
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Everything ok
August 25, 2023

The products and staffs locks ok the service everything nice

Date of experience: August 25, 2023