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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,234
This company responds to reviews on average within 16 days

Instant Feedback

238,057 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Horrible
September 27, 2023

I waited four weeks before I contacted them bc my order still said process. So they said that my item was on back Oder so I wanted another two weeks and it was still processing. Cancelled my order. Have yet to see the refund hit my account. Been about a week.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2023
Canada
1 review
0 helpful votes
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Sizes are a problem and the quality is not very good

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2023
New York
1 review
0 helpful votes
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Not good because the product took too long to get to me

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2023
Canada
1 review
0 helpful votes
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Poor quality
September 26, 2023

Sadly the shoe is all plastic and cheaply made.
No comfort and and tight.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2023
North Carolina
1 review
0 helpful votes
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Long delivery time
September 26, 2023

I ordered the dress for a special occasion and thankfully received it in time; however, delivery time was very long...took over a month to arrive.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2023
Florida
1 review
0 helpful votes
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Returns
September 26, 2023

It is beyond ridiculous to try to return anything. Once my returns were passed the 14 day period and I completely understood not being able to return that. But the next order I wanted to return within a week and they still said the 14 day limit had been exceeded which it had not. There was already an order in transit which I didn't even open and submitted return immediately because now I will no longer shop with them. Responses from them were delayed and then they responded at least 3 or 4 times offering a ridiculous discount for me not not return the items (first offer was 5% and final offer was 30%). I will never shop with them again. Horrible service and many items received did not look like the picture.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2023
California
2 reviews
0 helpful votes
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Very nice!
September 26, 2023

The delivery is too long to get your items that's what I don't like

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2023
GB
1 review
0 helpful votes
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Sue wride
August 27, 2023

Beautiful clothing. Easy ordering. Just hope it all arrives safely and complete to my address.

Date of experience: August 27, 2023
Florida
1 review
0 helpful votes
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Great for the price
August 27, 2023

My jeans fit perfect,the pearl accent is very cute, I love it.

Date of experience: August 27, 2023
GB
1 review
0 helpful votes
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Exactly as the pic
August 27, 2023
Updated review

Easy and hassle free. Plenty of variety for all occasion

Date of experience: August 27, 2023

So far so good
August 1, 2022
Previous review

So far so good. But placed the order not seen the clothes yet!

Date of experience: August 1, 2022
Canada
1 review
0 helpful votes
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Review ChicMe
September 26, 2023
Updated review

Ok. Not overly impressed with the quality and the delivery took a little longer than expected.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 26, 2023

Good experience…looking forward to receiving the items!
July 16, 2023
Previous review

Good experience…looking forward to receiving the items!

Date of experience: July 15, 2023
Utah
1 review
0 helpful votes
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The experience was good. I didn't like the product

Date of experience: August 26, 2023
Arizona
1 review
0 helpful votes
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Ehh
August 26, 2023

Was disappointed with the fabric seemed like cheap materials used.

Date of experience: August 26, 2023
California
1 review
0 helpful votes
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It's been a nightmare trying to get a refund for the clothes I received!
Back and forth texting / total waste of time!
I'm still trying to get a return label ‼
Please help me ‼

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 26, 2023
Florida
1 review
0 helpful votes
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Great fit
August 26, 2023

The clothes fit perfectly and looked just like the ad. Took way too long to receive them but was worth it. I will be purchasing other items.

Date of experience: August 26, 2023
GB
1 review
0 helpful votes
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Alway arrive safely good quality
August 26, 2023

Totally recommend get lots of comments on outfits, good quality god price easy returns what more do you want

Date of experience: August 26, 2023
Virginia
1 review
0 helpful votes
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Late delivery
September 25, 2023

I received my order a day after I left to go on my cruise on August 14th almost an entire month to receive the estimate for delivery was two weeks which almost took an entire month

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 26, 2023
Georgia
1 review
0 helpful votes
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Never purchasing again!
September 25, 2023

Size was not at all accurate and quality was terrible!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 26, 2023
Puerto Rico
1 review
0 helpful votes
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Great
August 26, 2023

Good and the size is true. The colors are beautiful and very real like the pictures in the app

Date of experience: August 26, 2023
North Carolina
1 review
0 helpful votes
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Wrong size
September 25, 2023

Received the wrong size outfit. I reached out to customer service. They said send pictures and we will go from there. Did my part and still a week later no response. Will not be ordering again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 26, 2023