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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,264
This company responds to reviews on average within 16 days

Instant Feedback

238,220 reviews

We monitor reviews for authenticity

Mexico
1 review
0 helpful votes
Follow Karen I.
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The package took a little long than expected. Not sure if is because it's coming from Asia but I rather buy stuff in USA with faster shipping and better quality.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2021
Canada
1 review
0 helpful votes
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Awkward fit
September 30, 2021

I purchased some stuff previously with chic me and was Satisfied with the products but not so lucky this time

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2021
GB
1 review
0 helpful votes
Follow Christine R.
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Nothing like pictures
September 30, 2021

I've already done this so please no more e mails or messages

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2021
California
1 review
0 helpful votes
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Return policy has not been answered
September 30, 2021

Fabric on all the products was way too cheap for me. The white dress way too tight and cut weird and I don't want any of the things I purchased. So, is there any way for me to return them and get my money refunded?

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2021
Texas
1 review
0 helpful votes
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Great product
September 30, 2021

It didn't except my cash app card. But visa. Payment went thru good and tracking info was a plus.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2021
Virginia
1 review
0 helpful votes
Follow Tiffany Q.
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Nice summertime additions
September 30, 2021

Overall I was happy with my experience, luckily because of the blouse.
I had hoped for a better experience with the jumpsuit, although I knew it would be longer than I needed, due to my height. It seemed the jumpsuit ended up being a plus size, to me, based on the waist size and inseam.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2021
GB
2 reviews
0 helpful votes
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Great experience, lovely eye-catching lingerie and dresses

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2021
Texas
1 review
0 helpful votes
Follow LaToya M.
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I have received the absolute worst customer service! I returned my complete order because the quality is awful even items that are not returnable because again the material is like tissue paper so I don't want any of it. The return slip clearly has the weight noted but chic me sends me another email advising I have to provide them a description of the items they clearly sent me…. WHAT?! The company has the description! Then advises because I can't provide description of items the company sent me they're can't refund me. HORRIBLE company need to be out of business.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2021
Maryland
1 review
0 helpful votes
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SHOWS OFF HER PRETTY TOES!
August 31, 2021

Seems good. Just shocked that I had to pay for shipping. That's not what it originally stated.

Date of experience: August 31, 2021
Canada
1 review
0 helpful votes
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Won't be buying clothes again.
September 30, 2021

I'll only buy shoes as I was dissatisfied with the clothing quality.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2021
Arizona
1 review
0 helpful votes
Follow Cindi J.
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Not satisfied
September 30, 2021

The photos and the quality of the product do not match.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2021
Texas
1 review
0 helpful votes
Follow Cheryl B.
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Cheap merchandise
September 30, 2021

I ordered from this company and the pictures showed the shirts to be long but when I got them they were up to my waist. Not something a lady would wear maybe a bad girl. Very poor workmanship. Contacted them and was told to send them back and send my shipping cost. I did all this and then they told me they would not reimburse me. It cost 20.00 to ship this crap back. BEWARE OF THIS COMPANY THEY ARE NOT GOOD. BEWARE

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2021
Canada
2 reviews
0 helpful votes
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Marchandise commandee
August 31, 2021

J'ai eu plusieurs livraisons.
Je suis satisfaite de 5 morceaux sur 7.

Date of experience: August 31, 2021
Illinois
1 review
0 helpful votes
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Nice affordable clothing
August 31, 2021

My experience was good simple process, Cute affordable clothing and also shipping didn't take too long

Date of experience: August 31, 2021
Massachusetts
1 review
0 helpful votes
Follow Marcia F.
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No not satisfied with your customer service support i wish to talk to someone if possible

Date of experience: August 31, 2021
Illinois
1 review
0 helpful votes
Follow Patricia C.
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Dress too small
September 30, 2021

The dress is not the size as advertised the dress is too small and short and I asked for a 2xl but your sizing is for a 1xl

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2021
Germany
1 review
0 helpful votes
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Good
August 31, 2021

Es hat sehr lange gedauert bis es ankam, aber die Qualitàt gefällt mir

Date of experience: August 31, 2021
Australia
1 review
0 helpful votes
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Worst experience
September 30, 2021

The delivery was fast but I definitely hated the product.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2021
Pennsylvania
1 review
0 helpful votes
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Easy to purchase, arrived fast
August 31, 2021

Easy to checkout! Experience was good. The dress is cute but too long.

Date of experience: August 31, 2021
GB
1 review
0 helpful votes
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Horrible service! Never shopping on this site again.
September 30, 2021
Updated review

Quality and sizing of products is not very good.
Horrible and very stressful and has caused problems with my mental health over the stress of the situation

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2021

Quality and sizing of products is not very good
September 25, 2021
Previous review

Quality and sizing of products is not very good.

Date of experience: August 26, 2021