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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,264
This company responds to reviews on average within 16 days

Instant Feedback

238,201 reviews

We monitor reviews for authenticity

Texas
4 reviews
0 helpful votes
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Some great pieces
September 1, 2021

Awesome, very happy with choices, I hope it looks great on

Date of experience: September 1, 2021
GB
1 review
0 helpful votes
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First time
September 1, 2021

Very swift delivery, unfortunately the dress had damage to the sleeve snd the shoes were too tight.
I've since returned them, I had to get in touch with ChicMe via WhatsApp as I was unsure of the returns procedure, they responded straight away and it was very helpful. They have responded and said once items are received they will proceed with a refund. So far I have had great service.

Date of experience: September 1, 2021
Washington
1 review
0 helpful votes
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A. McQ
September 1, 2021

Good experience overall no problems. I switched to another belt because the original was a little too short.

Date of experience: September 1, 2021
Ohio
1 review
0 helpful votes
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I made a purchase and had to return 3 of the 7 items I purchase. I logged on the website, reviewed the process for returns, received a label with a bar code, packaged my items up, took them to postal service, paid 24.00 in shipping cost. Never rec'd a refund. Checked tracking and found that item was delivered to them on 08-03-21. I reached out to customer service to inquiry about my refund. Uploaded tracking information to confirm delivery. They still have not refunded me my money. So now they have all the money I spent on the initial purchase 155.00, the clothes back that I wanted to return and I'm out of my shipping money. Its poor business and a rip off. However, I will be filing a complaint with the Consumer Protection Bureau, BBB and PayPal

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 1, 2021
GB
1 review
0 helpful votes
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Poor don't order from this site!
October 1, 2021

Disappointed! I do not recommend this site to anyone. Stick with Boohoo or pretty little thing!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 1, 2021
Puerto Rico
1 review
0 helpful votes
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Clothes fit just right
September 1, 2021

Love the way it fit, love the colors and they are very comfortable.

Date of experience: September 1, 2021
Tennessee
2 reviews
0 helpful votes
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Won't let me return because it had been over 7 days but that was because they took so long to respond to me. Wow. Horrible customer service. The quality of the items is really bad. Very cheap.

Update: They are saying that I didn't contact them until 8 days after my order so they could only give me a 20% refund even though I told them I wasn't satisfied with the quality of my items. I guess I have new paint clothes. I would not wear something so cheap in public. This whole process took over a week for me to get an $8.00 return. They tried to make it right but fail to see that their attempt wasn't even close to good enough to be considered good customer service.

Date of experience: September 1, 2021
GB
1 review
0 helpful votes
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Awaiting refund
October 1, 2021

Took too long, when it did arrive it was poorly made with very cheap material. Returned at my expense, still awaiting a refund!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 1, 2021
GB
1 review
0 helpful votes
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Improve on your materials
October 1, 2021

Was ok but improve your material choices delivery is great but clothes some are poor quality

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 1, 2021
AG
1 review
0 helpful votes
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Ridiculous
October 1, 2021
Updated review

After the horrid shopping experience which I previously described. The items were all of cheap quality and too small.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 1, 2021

I spent a total of $135 but yet I wasn't eligible for...
August 26, 2021
Previous review

I spent a total of $135 but yet I wasn't eligible for the 25%off of items more than $129 and when I was supposed to get the 15% off you took my money after promising it would be at checkout without this so called percent off so I am quite disappointed...

Date of experience: July 27, 2021
South Africa
1 review
0 helpful votes
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This is the first time I am ordering online from you. Your clothing looks so beautiful so I thought I would try you out. Before I bought from other online shops and when they arrived they were awful..

Date of experience: September 1, 2021
Arizona
1 review
0 helpful votes
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Not Happy
October 1, 2021

Stuck with a bathing suit. I, don't want. I, won't buy another one.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 1, 2021
Michigan
3 reviews
0 helpful votes
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Great service!
September 1, 2021
Updated review

Love the sexy panties. I got everything I ordered alit faster then I expected. Easy to measure, nice material for the lengiere.

Date of experience: August 31, 2021

Love the sexy panties
July 27, 2021
Previous review

Love the sexy panties.

Date of experience: July 27, 2021
TT
1 review
0 helpful votes
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Excellent site!
September 1, 2021
Updated review

Beautiful styles and good quality clothing! My purchases arrived on time and fit perfectly.

Date of experience: August 31, 2021

Beautiful styles!
July 23, 2021
Previous review

Beautiful styles!

Date of experience: July 23, 2021
Pennsylvania
1 review
0 helpful votes
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Not good horrible was not a pleasant experience at all

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2021
California
1 review
0 helpful votes
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First Purchase
September 1, 2021

Three stars only. I expect the second order to be five stars.

Date of experience: August 31, 2021
Oklahoma
2 reviews
0 helpful votes
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Great sweater!
September 1, 2021

Super quick and easy! And looked exactly like it did in the pictures!

Date of experience: August 31, 2021
Canada
2 reviews
0 helpful votes
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J'adore les vêtements de chez chic. Par contre je trouve un peu dommage de devoir payer le retour quand un vêtement ne convient pas. Mais par chance, tout me va comme un gant. J'ai eu seulement un short jeans mais on me l'a échangé contre une magnifique robe sans me demander la différence de prix. J'étais folle de joie et la robe est géniale.

Date of experience: August 31, 2021
Georgia
1 review
0 helpful votes
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Super Cute
August 31, 2021

Got order quickly. Ordering and tracking was very easy. Outfit is perfect. I love it! I cant wait to wear this to the beach. It fits me perfectly! Made well and i just love it!

Date of experience: August 31, 2021
Georgia
1 review
0 helpful votes
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Where is the phone number for contact on customer service... Second time this has happened to me.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2021