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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Love the sexy panties. I got everything I ordered alit faster then I expected. Easy to measure, nice material for the lengiere.
Beautiful styles and good quality clothing! My purchases arrived on time and fit perfectly.
Not good horrible was not a pleasant experience at all
Three stars only. I expect the second order to be five stars.
Super quick and easy! And looked exactly like it did in the pictures!
J'adore les vêtements de chez chic. Par contre je trouve un peu dommage de devoir payer le retour quand un vêtement ne convient pas. Mais par chance, tout me va comme un gant. J'ai eu seulement un short jeans mais on me l'a échangé contre une magnifique robe sans me demander la différence de prix. J'étais folle de joie et la robe est géniale.
Got order quickly. Ordering and tracking was very easy. Outfit is perfect. I love it! I cant wait to wear this to the beach. It fits me perfectly! Made well and i just love it!
Where is the phone number for contact on customer service... Second time this has happened to me.
The package took a little long than expected. Not sure if is because it's coming from Asia but I rather buy stuff in USA with faster shipping and better quality.
I purchased some stuff previously with chic me and was Satisfied with the products but not so lucky this time
I've already done this so please no more e mails or messages
Fabric on all the products was way too cheap for me. The white dress way too tight and cut weird and I don't want any of the things I purchased. So, is there any way for me to return them and get my money refunded?
It didn't except my cash app card. But visa. Payment went thru good and tracking info was a plus.
Overall I was happy with my experience, luckily because of the blouse.
I had hoped for a better experience with the jumpsuit, although I knew it would be longer than I needed, due to my height. It seemed the jumpsuit ended up being a plus size, to me, based on the waist size and inseam.
Great experience, lovely eye-catching lingerie and dresses
I have received the absolute worst customer service! I returned my complete order because the quality is awful even items that are not returnable because again the material is like tissue paper so I don't want any of it. The return slip clearly has the weight noted but chic me sends me another email advising I have to provide them a description of the items they clearly sent me…. WHAT?! The company has the description! Then advises because I can't provide description of items the company sent me they're can't refund me. HORRIBLE company need to be out of business.
Seems good. Just shocked that I had to pay for shipping. That's not what it originally stated.
I'll only buy shoes as I was dissatisfied with the clothing quality.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

