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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Just that it's worthy that price, but the quality of the hairs not good!
Quick delivery not the item I thought was coming but not a bad match for the price
Everything is good quality and my wife loves it but the size guide really needs some work
Takes a lot long to deliver than they say
Not all bad... Returns is a nightmare to the point where you basically can't return
Great shipping and ordering. Sometimes to big so I order a size smaller! Always looks like the picture
Alles zur Zufriedenheit gelaufen! Hab auch wieder bestellt und freue mich schon aufs auspacken!
I had to pay £20 to return an item that looked nothing like the picture! They wouldn't cover the cost of returns which I think is ridiculous!
I was a little skeptical about this site being my first time ordering and I absolutely Love the clothes and shoes!
Will order again.
I am very impressed with clothing from ChicMe. Nice quality plus they carry different styles from every other mail order. Processing & Shipping is quick. I didn't have any problems with my 1st order at all.
Bad experience.
It isn't like the picture online. It's very large.
Disappointed with the out fits one of the tops was very see threw would see everything on the chest area
I think I over expected. I won't be rushing to buy anything from here anytime soon.
Great always on ttme and pleased
With sizing but received one item that was damaged and still awaiting a long overdue item
Great always on ttme and pleased
with sizing
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

