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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Items were right. Shipping took a while overall experience was good
Ok but will not do it again, it is hard to know what you're getting and the delivery takes too long, not worth returning
Reordered due to incorrect size large did not fit still waiting extra large
Everything was sized wrong and way too small.
No options for exchange or refund.
I'm stuck with 5 dresses i can't ware.
ChicMe is a ripoff! I purchased clothing from them & they were very poorly made. So, I contacted them & after so much back & forth they finally sent me a return address. I sent all of the cheap looking clothing back & they have received them & still refuse to give me my money back. I will now have to get an attorney to handle my case! Don't waste your money!
I love the outfits that are available. Everything is always cute. The size are all different.
I like shopping with Chic Me. They have some very sexy pieces but not overly sexy. Some of the items have good quality fabric but some do not. But overall, I will continue to shop with Chic Me.
Karen
Tailoring is not perfect, but good, Good fabrics, beautiful laces. Fast shipping
Delivery took a bit long... 2 weeks to london... products look nice
Great service, Aimee was so wonderful when I had a problem was sorted so quickly.
My first time on this website. I'm not sure if the items I ordered will fit, but the shopping experience was very easy. I ordered 3 outfits. 2 I wanted to return/exchange. When I reached out to the company about exchanging/returning, they weren't very willing to accept that the item didn't fit and I didn't want to keep it. We went back and forth with emails about 4 times until the lady FINALLY gave me the return info. Due to this, this will be my first and last time ordering with this company. Why would I keep something that I will never fit into?
Not a thing like website horrible just my horrible went straight in the bin
Love the many designs to choose from & the prices are always right.
Items I really wanted were not available.
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Maybe should have ordered earlier as delivery times were bit longer than expected.
Beaucoup d'appréhension et au final j'ai bien réceptionné tous mes articles malgré le $#*! pour certains. J'ai été informé par mail du désagrément mais aussi du suivi de livraison.
Expect a month and not the estimation they give you.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

