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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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A lot of back and forth emails to request a refund and then they persuade you to a certain % to keep the dress
The dress was very transparent and not what it said on the website
Poor fabric with poor finishing for the blazer, overall poor quality I will likely not wear it not to my expectations
Items took too long and some of them were not as explained in the description.
It's been awesome love love the products
How the bbb will allow that Chinese company to keep ripping us up and steal our money?
There is no returns they will never do a return and give you the run around a!
Happy with products first time shopping on this site very nice clothes
Super commande reçu dans les délais, vêtements non abimés, de bonne qualité quand même. Très contente de mon achat merci à vous.
1/2 dresses were able to be worn. Yellow dress seemed to be poorly put together unable to wear dress.
Have ordered off this site before & always get my orders within 3 weeks
Fast et nice couleur le tissus est tres nice et la couleur est belle
Disappointed in the finish and material of dress ordered.
Horrible experience with this company. The clothes are poor quality and the sizing is off. Trying to return a top and pants I bought, because they look nothing like they picture and did not fit, has been a complete hassle. They will try anything to not refund your money. I was offered only 10-20% of what I paid!?! I refused and now they are giving me a hard time about shipping the return. It's been a big headache and they are losing a customer because of it. Horrible customer service. Never again!
So far very quick and easy easy to order but took a while to come
Excellent web site and products quick delivery and kept informed
The experience was flawless. I was pleased with both the material and the fit. I received several compliments and even referred a few ladies to the site.
Wish i had known that before. Now i have two shirts that don't fit correctly but are super cute.
Overalll smooth, placed order size was as described delivery was also in reasonable time product was as described.
It took somewhere around three from order to receipt.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

