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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,348
This company responds to reviews on average within 18 days

Instant Feedback

238,532 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Shopping Experience
December 9, 2021

Overall a Good experience, could improve on delivery times

Date of experience: December 9, 2021
France
1 review
0 helpful votes
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Men bien inmin site taha. C linge la plito bel mem si par moment kalite a pa dje bon.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2021
District of Columbia
1 review
0 helpful votes
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Upset
January 8, 2022

Very disappointed product was not good. Very thin material.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2021
California
1 review
0 helpful votes
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Not good
January 8, 2022

The tops were to small the pants were to long and you charged me for 3 set i ordered 2 one black one gray will not order again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2021
California
1 review
0 helpful votes
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Love the outfit
December 9, 2021

Awesome just hope the sizes are fitting incorrectly sized

Date of experience: December 9, 2021
Texas
1 review
0 helpful votes
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They are getting quote expensive.
December 9, 2021

The items I ordered are all pretty good and give what they are supposed to give. However, the prices on Chicme seem a little higher than other China merchants and the material is still the same or thinner.

Date of experience: December 9, 2021
GB
1 review
0 helpful votes
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New customer
December 9, 2021

Long delivery time but one out of two dresses ordered was perfect really good quality the other was falling apart though although I have ordered again with ChicMe

Date of experience: December 9, 2021
Georgia
1 review
0 helpful votes
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Great product and price is reasonable
December 9, 2021

Shipping time was not bad, not too long, but don't expect it within a week.

Date of experience: December 9, 2021
Texas
1 review
0 helpful votes
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Poor customer service/ package never arrived
January 8, 2022

My package never arrive! Poor customer service! They don't answer or reply to anything, do not order!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2021
Ireland
1 review
0 helpful votes
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Very easy to shop on site. Really liked the products.

Date of experience: December 9, 2021
GB
1 review
0 helpful votes
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Not what it looks like
January 8, 2022

All items I purchased looked nothing like they did online when I ordered. Wasn't very impressed & could not return!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2021
Florida
1 review
0 helpful votes
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Jacket
January 8, 2022

The products are garbage and a waste of money. I will never buy from this company again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2021
Virginia
2 reviews
0 helpful votes
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Shipping needs to be improved. But the clothes are amazing

Date of experience: December 9, 2021
Wisconsin
1 review
0 helpful votes
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Fabulous shoe!
December 9, 2021

The fit and the look are perfect! I can't wait to wear them! Many compliments to come I'm sure!

Date of experience: December 9, 2021
Texas
1 review
0 helpful votes
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Dissatisfied and satisfied
January 8, 2022

One of the dress was not exactly as seen n I love the other one

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2021
GB
1 review
0 helpful votes
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Chunky (or not so chunky) cardigan
January 8, 2022

It arrived. Nothing like the advertised picture. That's all I have to say.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2021
North Carolina
1 review
0 helpful votes
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The Perfect Fit
December 9, 2021

Excellent experience great customer service fast shipping great quality.

Date of experience: December 9, 2021
GB
1 review
0 helpful votes
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COMPLETE SCAM - DO NOT ORDER FROM THIS COMPANY
January 8, 2022

I would give ZERO STARS if I could. Ordered over £100 worth of clothes - cancelled the order before it was shipped as turns out it is from a warehouse in China despite the company pretending they are a UK based company. They refused to listen to me cancelling the order and proceeded to ship the items. Some items haven't arrived. I asked for return address for refund and they offered a discount voucher instead of refund. I opened a dispute on paypal and Quinn from Chic me customer services kept asking me to close the dispute so he could process the refund. Paypal have advised they can process this with the case open and told me not to close it. They are a complete scam and you will not be refunded for the rubbish quality clothes they send. YOU WILL BE CAUGHT IN A SCAM IF YOU ORDER FROM THIS DISGRACEFUL COMPANY.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2021
California
2 reviews
0 helpful votes
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Ruffles
December 9, 2021

Good service, unique products, lots to choose from, reasonable pricing!

Date of experience: December 9, 2021
GB
1 review
0 helpful votes
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Sparkly black jacket
December 9, 2021
Updated review

All good so far and looking forward to wearing my sparkly blazer

Date of experience: December 9, 2021

All good so far
August 14, 2021
Previous review

All good so far

Date of experience: August 14, 2021