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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Men bien inmin site taha. C linge la plito bel mem si par moment kalite a pa dje bon.
Very disappointed product was not good. Very thin material.
The tops were to small the pants were to long and you charged me for 3 set i ordered 2 one black one gray will not order again
Awesome just hope the sizes are fitting incorrectly sized
The items I ordered are all pretty good and give what they are supposed to give. However, the prices on Chicme seem a little higher than other China merchants and the material is still the same or thinner.
Long delivery time but one out of two dresses ordered was perfect really good quality the other was falling apart though although I have ordered again with ChicMe
Shipping time was not bad, not too long, but don't expect it within a week.
My package never arrive! Poor customer service! They don't answer or reply to anything, do not order!
Very easy to shop on site. Really liked the products.
All items I purchased looked nothing like they did online when I ordered. Wasn't very impressed & could not return!
The products are garbage and a waste of money. I will never buy from this company again
Shipping needs to be improved. But the clothes are amazing
The fit and the look are perfect! I can't wait to wear them! Many compliments to come I'm sure!
One of the dress was not exactly as seen n I love the other one
It arrived. Nothing like the advertised picture. That's all I have to say.
Excellent experience great customer service fast shipping great quality.
I would give ZERO STARS if I could. Ordered over £100 worth of clothes - cancelled the order before it was shipped as turns out it is from a warehouse in China despite the company pretending they are a UK based company. They refused to listen to me cancelling the order and proceeded to ship the items. Some items haven't arrived. I asked for return address for refund and they offered a discount voucher instead of refund. I opened a dispute on paypal and Quinn from Chic me customer services kept asking me to close the dispute so he could process the refund. Paypal have advised they can process this with the case open and told me not to close it. They are a complete scam and you will not be refunded for the rubbish quality clothes they send. YOU WILL BE CAUGHT IN A SCAM IF YOU ORDER FROM THIS DISGRACEFUL COMPANY.
All good so far and looking forward to wearing my sparkly blazer
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

