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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,252
This company responds to reviews on average within 16 days

Instant Feedback

238,155 reviews

We monitor reviews for authenticity

Puerto Rico
1 review
0 helpful votes
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Customer Service not instant
January 9, 2022

It was hard to deal with customer service that was not immediate. I had to wait 24 hours before a response and that was frustrating.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2021
New Zealand
1 review
0 helpful votes
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Half and half
January 9, 2022

I love one of the products it's beautiful but sent something I didn't order or does not look like the picture, love to buy some more products but unsure due to mistake.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2021
Florida
1 review
0 helpful votes
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Not impressed
January 9, 2022

Shipping took to long., merchandise quality wasn't the best, too small places ticket for refund and return..

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2021
New York
1 review
0 helpful votes
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Awful customer service- purchase NEVER received!
January 9, 2022

I wish I could give zero stars however, one will do. I ordered two jackets back on November 8th. I received an email stating it was delivered on the 24th of November. Since then I have been trying to reach agents via email and their WhatsApp to help assist me. I am still with out my item or a refund and it is now the 10th of December. Just 15 short days until Christmas and I have been completely ripped off. This is the first and last time I buy with them. If you're looking to shop I advise finding a business more reputable with reliable customer service.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2021
California
1 review
0 helpful votes
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Very satisfied
December 10, 2021

I thought I will wait to receive my package but I didn't. I don't regret my purchase and the price with ChicMe is very affordable. I already ordered more clothes and promise I will take pictures next time.

Date of experience: December 10, 2021
GB
2 reviews
0 helpful votes
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Good
December 10, 2021

Easy to find items, order and pay. Delivery is fast.

Date of experience: December 10, 2021
Georgia
1 review
0 helpful votes
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Disappointed
January 9, 2022

Material used for clothing feels thin and cheap. Jogger outfit not thick like I expected

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2021
Florida
1 review
0 helpful votes
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Husband
December 10, 2021

It was OK... slow delivery plamed on Covid so I will give you a pass.
Items where just what I wanted for my wife an best friend.

Date of experience: December 10, 2021
California
1 review
0 helpful votes
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Love the lingerie outfit I already wore it in a professional fitness shoot last week. I am planning on wearing the red velvet dress next Sunday for my huge Christmas party. I have already told several friends about your website and they have purchased items. I plan on buying many more items from your company in the future. Thank you for the awesome customer service. Dena

Date of experience: December 10, 2021
New York
1 review
0 helpful votes
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Positive Overall
December 10, 2021

I had realistic expectations for what I was ordering and am please overall. The items I got are cute, suit my needs and fit my budget. The shipping worried me as I did t get any updates for 2 weeks then BAM, my order was delivered. Do not wait before a trip to order otherwise you will be upset

Date of experience: December 10, 2021
New York
1 review
0 helpful votes
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Lovely Look
December 10, 2021

Great experience, the only concern I have and it wasn't a big concern is, if I could have received them faster.

Date of experience: December 10, 2021
Canada
1 review
0 helpful votes
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Not bad
January 9, 2022

It took a while to receive the product. The set is not bad, looks similar to the pictures, but the quality is fairly cheap.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2021
GB
1 review
0 helpful votes
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Good experience
December 10, 2021

Very good quality and fast delivery. The size is perfect

Date of experience: December 10, 2021
Connecticut
1 review
0 helpful votes
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Excellent quality
December 10, 2021

Easy check out, order confirmation and they checked in to make sure I received my order!

Date of experience: December 10, 2021
GB
1 review
0 helpful votes
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Would recommend
December 10, 2021

Products matched description and we're of good quality

Date of experience: December 10, 2021
Australia
1 review
0 helpful votes
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Two of the items were unsuitable (poorly made/too small) but the ChicMe Returns process was deliberately and unnecessarily difficult and I couldn't be bothered going through the unsatisfactory process so I kept the items even though they don't please me. I will never purchase from this company again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2021
Puerto Rico
1 review
0 helpful votes
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Good
December 10, 2021

Entrega a tiempo y mercantile de buena Calidad. Awesome

Date of experience: December 10, 2021
Wisconsin
1 review
0 helpful votes
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Very disappointed
January 9, 2022

I won't use Chic again for my clothing needs. I was not impressed at all.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2021
GB
1 review
0 helpful votes
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No complaints
December 10, 2021

I found the website easy to use with plenty of information about the item available. Easy to order and not too long to wait for delivery but did take a couple of weeks. Will definitely use again

Date of experience: December 10, 2021
GB
1 review
0 helpful votes
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Overall experience can't fault.
From ordering to receiving it took less time than I anticipated.

Date of experience: December 9, 2021