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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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I ordered my items in August only to receive them after the event I initially ordered them for. Trying to reach someone is like looking for a needle in a haystack. Poor Customer service
Extremely dissatisfying not only in the cheap quality of the clothing which looks NOTHING like what I ordered, but also the long length of time it took to arrive. I no longer need any of these items as the functions I ordered them for are over! Never will order from them again.
Took long but clothes is perfect love it! Just like described
Everything looks nice online, but the material isn't always what you expected…a hit & miss.
For the most part, the clothing has been ok quality. The pictures can be deceiving so what you actually receive look cheap. Sizing is not standard North American do you have to guess.
I struggle with the sizing. Sometimes I'm a medium and sometimes I'm a large so almost need to buy 2 of everything
Waited a few weeks for order when chanced up was told it was out of stock then had the hassle of trying for a refund
I have ordered from this site a few times and this time all of my products were poor quality and not made well. The "you get what iou pay for" stands true on my
Recent experience.
Ik had broek besteld nou groot ik wilt terug sturen,klantenservice traag dagen wachten op antwoord. Eenmaal gestuurd is nog niet aangekomen maar moet naar DE en klarna zegt betalen maar. Nu besteld en nooit meer.
Easy! Website is easy to navigate. I always find cute clothes on the website!
I ordered shoes 7 weeks ago and still have not received them
Easy to order and get product in a very timely manner
I ordered on the 23rd every time I check tracking its still at the warehouse. I order from other places across sea and they ship it within 2days. It's been 7 days still at warehouse. NEVER AGAIN
I loved my choice of clothing from you. I will definately order ahi real soon.
Too long to ship. Took 8 weeks. Not the items I expected. Very different from the picture.
I returned 8 items and contacted Customer Service on April and again June 2024 reference my returned items and never got any resolution. I lost $19.00 on shipping and $89.00 for return I never received my return or the shipped items. Please do not purchase anything from Chic me.
Purchase process was easy. My product arrived in a timely manner and the shoes were fabulous. Exactly what I needed to complete my look
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members