Delivery took far too long and it was not worth the wait in the end!

I wasn't happy that there was no slip for a return. The pants were too big and I can't get a refund I don't even wear them!

I will never order from the store again, it is just an attraction, but a terror.

Service is terrible for exchanges or refunds. Non-existent.

CLOTHES ARE INCREDIBLE. I WAS AMAZED AT THE PERFECT SIZING AND QUALITY OF ALL THE OUTFITS I PURCHASED.

Everything I order from you, in very poor quality and not as in the picture

Really poor customer service and unable to arrange a refund

I was very happy with my order and I will be ordering in the near future.

The shoes are nice and have quality. They are comfortable and not to high at all.

Both items ordered were poor quality and when received looked. Nothing like photos on web site I requested refunds on both items and will never purchase from. Chicme again.

It depends if it was broken or good when I received it. I was not happy about the one broken but very happy about the other one. I hate sending things back. So I probably won't.

Good but took too long for the order to get delivered

I thought the jackets would be warmer and a softer material quite disappointing actually

Went above and beyond to make sure I received my package

I really liked some of the pieces i have bought so far.

Customer service did not provide an exchange, claiming that their policy is to onlyprovide exchanges or returns within 15 days.

Good Day,

I want to know how can I get this situation rectified with Chicme, I have ordered 3 matching sets and only recieved 2 after waiting so long. On December 1,2021, they send a notification that one of the item was out of stock. I email back requesting a refund on that item only to get a reply saying that all items have been shipped. When looking at the tracking clearing you can only two items been shipped yet the person was telling me otherwise. Now I have received my package so disgruntled because its only two items been delivered.

I really need answers.

Everything came within a reasonable amount of time. It was easy to find and purchase the items. I haven't worn all of them yet but will get to it soon.

I received the cardigan which looks nothing like the the picture on the website ChicMe can only give 50% refund on the item even though they are sending out items that look nothing like the there description not even grey the top was not sent out but will give me full refund if I send back which will cost £27 but know refund either on postage so either way I will still be loosing money as ChicMe have not provided me with the cardigan I ordered just sent out a cheap cardigan different colour
And think that 50% discount is ok for there mistake

Slippers run too big and wide!
Plus I ordered 1 size 36 but all 3 came in size 37. It would be fine but because they are so wide, my foot slides right thru!