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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The dress that came Is nothing like what Is in the picture, it's a real rip off!
Happy buyer. I shop for my wife clothes. She is made up with quality and styles I purchased for her
Took too long to receive order, problem receiving it
So far so good just took longer then expected! It was not on time for it's intended use!
The process of buying was fine, but the product already had a large hole in the back when it arrived. Also, delivery notifications paired with shipping notifications was less than par.
Terrible not happy at all. Not at all like the picture. Not very well made
Poor quality and cheap products, no has sufficient descriptions about quality of your products
The order took weeks to arrive which was no good to me and when I tried to contact to find out where my order was, it was so difficult to get hold of someone to the point where I gave up, wasn't a pleasant experience at all
Long delivery time.
Very poor quality clothing
Will avoid in the future
Didn't get in time for what I needed it for. Said it ships within 3 days, however it must take two weeks to process the order!
Shipping time and product received did not arrive in time, thankfully, cit allowed me time to order another dress for a wedding.! The dress was not so nice!
I would not recommend this jacket or ChicMe. The shacket is made of a strange very shiny material, not a fleece or soft flannel.
Nightmare Return Process- I've been trying to return them:
1st Chic Me makes the process difficult with chats and delayed responses.
2nd they offered me "a deal". 2 options neither of which was a full refund.
3rd when I rejected the deal options, they stopped communicating with me.
Not to mention, I ordered 3 items & I still haven't received the 3rd item after 2 months.
Very good experience however delivery took a lot longer than I expected. As long as you factor that In, it will be fine. I bought a dress for wedding but it didn't arrive. Next time, I'll shop here earlier.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

