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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I absolutely love the prices for your clothing however, they take entirely way to long to receive them.
Positive. It was nice to have everything fit and be made with nice material.
Terrible material. Not anything like the picture. Will never order from here again
Shipping did take a little over a month but the products seem pretty good
Frustrated that it took so long didn't know if it would arrive on time
The product arrived timely and was exactly what we were looking for. A very nice coat, I would recommend it.
So far this is my second purchase. Clothes are comfortable and last me a long time. I don't put them in the dryer I hang them.
Am disappointed in the products and the difficulty in returning. Wont be buying from your site again.
Ordered as a Christmas prezzie but didn't arrive until new year!
Disappointment with the clothes ordered 2XL one top was more like a 10 and the other was like a 12 Took three weeks to come over or would not use again
Clothes look a lot better online than when they arrive.
I don't thrust this again. The products are to expensive compared to the quality
It took them a week to finally get the order out; then it took almost a month for it to arrive... after the holidays. They offered a measly $2 credit and their customer service is useless. Then, it finally shows up and the quality for most of the products is not as pictured and poor. Very disappointing experience overall. First and last time purchasing from this company.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

