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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,252
This company responds to reviews on average within 16 days

Instant Feedback

238,149 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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I do NOT recommend Chic Me!
February 2, 2022

I would not recommend this jacket or ChicMe. The shacket is made of a strange very shiny material, not a fleece or soft flannel.
Nightmare Return Process- I've been trying to return them:
1st Chic Me makes the process difficult with chats and delayed responses.
2nd they offered me "a deal". 2 options neither of which was a full refund.
3rd when I rejected the deal options, they stopped communicating with me.
Not to mention, I ordered 3 items & I still haven't received the 3rd item after 2 months.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2022
GB
1 review
0 helpful votes
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New customer
January 3, 2022

Very good experience however delivery took a lot longer than I expected. As long as you factor that In, it will be fine. I bought a dress for wedding but it didn't arrive. Next time, I'll shop here earlier.

Date of experience: January 3, 2022
Illinois
1 review
0 helpful votes
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ChicMe's return policy and avoidance of actually allowing returns is a major obstacle in ordering from ChicMe.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2022
New Jersey
1 review
0 helpful votes
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Need to return items
February 2, 2022

Only one of the items I ordered fit. I'd like to return the ones that didn't fit me and keep the one that did.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2022
Arizona
1 review
0 helpful votes
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.
January 3, 2022

Overall easy shopping experience. Sizing is weird and it takes a while to get stuff.

Date of experience: January 3, 2022
GB
1 review
0 helpful votes
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Cheap fabric
February 2, 2022

Shopping was fine fabric looks nothing like the picture

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2022
Colorado
1 review
0 helpful votes
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Poor quality
February 2, 2022

Poor quality, never received one item, colors not as advertised

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2022
Texas
2 reviews
0 helpful votes
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Pants set
February 2, 2022

Never order again the quality is not good. The fabric is thin and cheap

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2022
District of Columbia
1 review
0 helpful votes
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Not what expected
February 2, 2022

The blazer was too small and not what I expected. The fabric was flimsy. Very disappointed.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2022
GB
1 review
0 helpful votes
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Christmas print tops
February 2, 2022

It would have been nice if I'd received my Christmas-print tops before Christmas, two out of three tops arrived after Christmas. I did receive an email saying I could cancel if I go online but having ordered them about 10 weeks earlier and from a Facebook advert, I no longer had a record of the site I ordered them from, and they didn't give a link to do that. So they arrived four days after Christmas. I will have to keep them for next Christmas. Very disappointed.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2022
Tennessee
1 review
0 helpful votes
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Snowman
January 3, 2022

Ordering was easy. The quality and price were good. It took too long to get it. I'm glad that I ordered early.

Date of experience: January 3, 2022
GB
1 review
0 helpful votes
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Unhappy
January 3, 2022

Don't get me wrong as I luv the designs here, but differ from my usual sizes... My daughter got this as she size 8 uk, but this shirt was medium for about 37in bust, she only 34b, and fits, I luv the goods but if I like and ordering, I would have to order large, x large. Just don't agree with their sizes.

Date of experience: January 3, 2022
New York
1 review
0 helpful votes
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Shacket
February 2, 2022

The products took an entire month to reach my door

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2022
France
1 review
0 helpful votes
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Red top
January 3, 2022
Updated review

Very good transaction Quick delivering. Good items

Date of experience: January 3, 2022

T shirt and skirt. (Boat impressions)
June 21, 2021
Previous review

Very good transaction. Quick delivery. Good items

Date of experience: June 21, 2021
GB
1 review
0 helpful votes
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Quick Service
January 3, 2022

I have bought a few things from Chichester and being a larger size, I find their sizes fit me well.

Date of experience: January 3, 2022
Texas
1 review
0 helpful votes
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Jacket and Dress
January 3, 2022

Great deal... might want to order larger size. Runs small.

Date of experience: January 3, 2022
Florida
1 review
0 helpful votes
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Not completely satisfied
February 2, 2022

The products are great, good quality, and beautiful. However, my order was incomplete; I didn't receive one of my items in the packaged. Would appreciate if you would send the missing item.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2022
GB
1 review
0 helpful votes
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Unable to return
February 2, 2022

The products I ordered were quite nice quality but they didn't fit me, was unable to return the items and was offered a 5% refund as the shipping costs would be too expensive to return, unhappy as I now have two dresses that are not use to me at all and)50 out of pocket, will not be using site again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2022
GB
1 review
0 helpful votes
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.
February 2, 2022

Overall shopping is. Good. Plenty of choice
Sizes on small side would need to order couple sizes up which you don't cater to..

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2022
GB
1 review
0 helpful votes
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Delay
February 2, 2022

Took too long to come and I am struggling to return it

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2022