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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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One of the items was ripped and the others poor quality
I found what I was looking for, it arrived as expected in quality and very pleased.
On time delivery very please and my lady is happy with the outfit
Did not receive items until after xmas. Wrote them thecwhole month of December items did not arrive until first week of January. Dress was nothing like the picture. Made poorly. Xmas shirt well xmas was over and sent a size that would fit a child. Ordered 2 outfits that showed 3 items shirt shorts and a cardigan. Add did not say cardigan Not included. I confronted them about everything. The change the add now on the outfits and now said it's beyond return time. How is that possible I just received it the first week of January. These were Christmas gifts. They stalled the whole month of December. Offeredcme 10% off next order. I will never agin order from this company it's a scam. Items didntvcome from China pkg said California. If I could rate them a Zero I would!
Love the styles. Received them in a timely manner. Love them! Just what I expected
Product took 2 months. I tried canceling my order but was unable. I did get responses to my emails which I do appreciate. The shirt is very cute but if you do purchase- I'd size up as it's small.
I've ordered 3 things from ChicMe, all 3 are poorly made and look cheap. Shipping took forever. Won't be ordering from this website again.
90% of the items purchased were not as pictured. I will not purchase from this store again.
All the items have been close but not exactly like the photo.
It was great choice to pick u guys made it very easy. The attention is worth the wait but i thought it was quick in the times we live in and being overseas
Not sure how you stay in business! Poor quality on entire order
Se caen los brillantitos... y voy a dejar la cama kllena de brillantitos... y luego mi parejka me dira... pues ya lo estas limpiando CAMPEON... y la verdad lo unico que tendre ganas es de echarme un cigarrito... y no recoger brillantitos...
Quick & easy to shop on this site, however it took more than 3 weeks to get my order that were supposed to be Christmas gifts. I'm truly disappointed with the entire shipment. The quality is just NOT there. And to add insult to injury I had to pay shipping cost to return items back to them, it cost me $24.35. Never again!
Quick & easy to shop on this site. I'm truly impressed. I'm just hoping the quality is there.
Quality of purchase so poor and looked nothing like the picture on the web site, item went straight into the bin as wouldn't have embarrassed myself with offering it to anyone.
Excellent it was easy to order and price was very reasonable so why not
Since I ordered without setting up an account I'm not getting customer service to intervene! I need to return them and haven't gotten a response back from my email
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

