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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
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Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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This company does anOT send you the actual merchandise YOU order‼ I purchased a green shirt with a plunging neckline with a short collar with sleeves that gather at bottom! They sent me a cheap plain shirt no collar, no plunging neckline, sleeves NOT the same!
Then they want to send me a refund for $10.00 less, plus I paid $7.00 to return a shirt that I did NOT order‼
Consumers BEWARE‼ Check the merchandise they send to you‼ The Color will be the same, material the same, DESIGN totally different (a MUCH cheaper looking version‼
Easy to scroll however it took far too long to deliver over 10 days
Easy to scroll through but wished there were more images of items on models
Amazing outfits always have Sexy classy unusual items that we don't have in the UK, also amazing value
Late to arrive. Cheap material. Bad sizing. Not a happy shopper.
Lovely items of clothes sadly way too small
And arrived too late for occasion ordered them for
Very easy to maneuver around site. There's so much discount that it makes me feel like the merch is way overpriced to begin with. The quality of some of the clothes are poor but you don't know until you get it.
It's frustrating when I hit the back button and goes to the top of the list of items instead of where I left off. Maybe I'm doing something wrong because sometimes it did and sometimes it didn't. No major complaints though. Thank you!
The shipping was okay, they should consider shipping directly to the US Virgin Islands though. If they did ship here I would've had the dress for Christmas as I intended. But because they didn't ship here I had to ship to a third party and then wait again for it to be shipped to me. Besides the shipping issue I would say their service is pretty good.
Took very long to get my order but it's to be expected with international packages
Didn't like the products, lost money on delivery and return. Would not purchase again.
On the bright side- good communication from the team, replies within 24 hours.
Nobody is going to order from you if they cant return it normally without problems
I order often and exceeds my expectations. Love it
Excellent all round. Can heartily recommend for an online shopping experience.
I know shipping during the holidays takes longer but this shipment took longer than expected & I didn't get it until after Christmas.
Poor fit for everything one item unable to wear at all
Terrible quality item that looks good in pictures but shocking quality when arrived
The products were not at all as pictured. SIzes were wrong and some items I cannot return. The items I can return I will have to pay for which is ridiculous. Will not be shopping here again.
Prefer different fabric, nice style but would be better from cotton fabric. Luv style
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members