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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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They were to small for me so I gave them for gifts to family.
Took too long the help was not good not worth it. Plan ahead if you want your order on time.
I love the style, but it isn't not always fine work
Reçu rapidement et marchandise de qualité et à un prix raisonnable.
Was a lovely experience great customer service will definitely shop again
Thanks for a great product and service. Came on time within delivery dates.
This item was advertised as a three piece cami when in fact its only a two piece! Quality not good i expect more for £25 very dissapointed as it was a christmas present!
Great experience loved everything and especially the products
It was great and I just love white and anything that looks lacy and feminine.
This item took weeks to arrive and as it was for a Christmas event and it arrived after new year it is still in its packaging.
Je sais maintenant que je dois demander la taille en dessous
Great communication, although it takes a while to receive.
I waited over a month to receive the dress, without any tracking information.
First time using it was ok. Didn't know what to expect. Good overall. Really cute things. Good discount.
These were poorly copied from the pair in the photo. Poor craftsmanship. Styling sizing is off too.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

