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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Everything is cute but the delivery is super slow
Is taking forever to receive the package
Not a fan of how long the items take to receive. Then item was out of stock and they gave my $5 off coupon good for 30 days but shipments take this long? As much as I like the cost, shipping is not worth that long of a wait.
I received the jumpsuit in the past Nope not me. And it was the same as the pix. Recent order is not quality
My items took way to long to be dispatched and now haven't even been delivered have been lost and now won't get a refund as company refuse too disgusting! Never shopping here again will tell everyone never to use
My order never arrived. Chic Me blamed the delivery company who in turn blamed Chic Me. All I know is that money was taken and I never received the leggings I ordered.
I found my experience to be easy from the start to the finish
The shipment took extremely too long. The products came at different times each took too long to process
My items took a long time to arrive
Also items out of stock after placing the order
I have purchased several items and I am very happy the service is awesome and products great value for money
Wonderful! I think that the time line on the delivery of the product could be a bit sooner. I would order much quicker if it didn't take so long.
Clothes obviously are not made to the dimensions listed so would not shop here again for this reason.
I like the dress just have to get some alterations
I have ordered 3 times from your company - 1st order only 3 items available but they were waiting for the others out of stock to ship - I contacted and chose 2 other items - finally the order was shipped. 2nd order after I contacted - items not in stock so I cancelled order. 3rd and final order placed 09.27.23 - still not processed according to your website - no communication - if it hasn't shipped by 10.12.23 I will also be cancelling this order - you never advise items are out of stock.
J'adore votre style. Et j'ai le pink birthday party. Really like it
Please need rapid delivery. I have pink party for my grand daughter. Chic Me is the best for me. I love it.
Please needs my dresses before July 20 want to make good choice for my birthday
I will not be ordering anything else from this company. Took weeks for my order to get to me, and this was only after messaging them to ask where it was. 3 if my items didn't fit, so wanted to send them back for refund. The refund procedure was none existent, and I couldn't see anywhere that said click here for returns. I had to email, then after a week or so have emails going backwards and forwards, they only offered me a 20% refund and I could keep the items. What good were they when they didn't fit. After more emails they then said 40% refund and keep the items, which I have agreed to as I can't be bothered with the hassle. I am not pleased. So I have got items that are too big, and only some of my money back!
Avoid this company at all costs.
Very fast and products arrived in great condition and packed perfectly
Easy to order await my parcels shame on the product cheep material not true to size
I love the product I ordered but it took month to receive it.
Long wait for product. When it finally arrived, the jacket was very flimsy.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

