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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,269
This company responds to reviews on average within 16 days

Instant Feedback

238,267 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Items too small
October 11, 2023

I love your products Loved getting my order so fast but my bras were too small

Date of experience: October 11, 2023
Georgia
2 reviews
0 helpful votes
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I never shopped on Chic Me before. The site has nice pictures of clothing and good prices, very easy to navigate. I placed an order on September 29 for items I would have liked for some October events. It is October 11th and my order is still in the warehouse awaiting packaging. Disappointing!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2023
GB
1 review
0 helpful votes
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Geo cardigan
November 10, 2023
Updated review

Delivery is a little bit slow item arrived material is quiet cheap and sizes are not big

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2023

Easy to use site
June 21, 2023
Previous review

Easy to use site

Date of experience: June 21, 2023
Pennsylvania
1 review
0 helpful votes
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Purchase review
November 10, 2023

Shipping takes forever and items are way too big. Also, this company makes you pay for shipping to return your items that took forever to get in the first place.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2023
Tennessee
1 review
0 helpful votes
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Easy to use. But took a very long time to deliver. Poor quality. Poor fit.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 10, 2023

Easy to use
September 3, 2023
Previous review

Easy to use. Now to see what was purchased

Date of experience: September 2, 2023
California
1 review
0 helpful votes
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?
November 10, 2023

I ordered 2 of the same sleep tanks, the writing on one was as shown., the second one. Was unintelligible. They're comfy but I have NO idea what the second one says

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 10, 2023
South Carolina
1 review
0 helpful votes
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Excellent
October 10, 2023
Updated review

Great experience, with the whole overall process, easy website to navigate through, timely delivery process, they keep you well informed on your order process from beginning to end

Date of experience: October 10, 2023

Easy process
July 17, 2023
Previous review

Easy process

Date of experience: July 16, 2023
Indiana
1 review
0 helpful votes
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You do not offer return authorization with a full refund. Will not order any other items from Chicme.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 10, 2023
Arizona
1 review
0 helpful votes
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Took a long time to receive my purchase
October 10, 2023
Updated review

I like tho clothes but need to be quicker at delivery

Date of experience: October 10, 2023

Great choices and easy checkout
July 12, 2023
Previous review

Great choices and easy checkout

Date of experience: July 11, 2023

I love the quality of the dresses I bought on Chicme
July 1, 2023
Previous review

I love the quality of the dresses I bought on Chicme

Date of experience: June 30, 2023

Hopefully the shipping days are correct and I get my...
May 12, 2023
Previous review

Hopefully the shipping days are correct and I get my items before my trip!

Date of experience: May 12, 2023
Florida
1 review
0 helpful votes
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WRong color
November 9, 2023

I was expecting a different product. The color advertised was not the color i received.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 10, 2023
Illinois
1 review
0 helpful votes
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Do not order from this company. Their customer service is horrible. It takes months to get your order and when it finally arrives and doesn't fit they offer no help and will not return it. I ordered a large and it was either a 4x or 3x. Three people could have fit into it at once. Quality of fabric is cheap. I will never order anything from them again. The picture you see isn't what you get.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 10, 2023
GB
1 review
0 helpful votes
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Customer service were responsive but took a long time to arrive

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 10, 2023
GB
1 review
0 helpful votes
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First time buy with Chic me
October 10, 2023

Easy to order and the clothes were delivered quickly

Date of experience: October 10, 2023
Minnesota
1 review
0 helpful votes
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Corduroy not corduroy
October 9, 2023

Listed as corduroy, is in fact 97percebt polyester and 3 percent spandex. Very thin and flowing. Definitely more lounge pants. Still, great color and true fit. Very high waisted pant

Date of experience: October 9, 2023
GB
1 review
0 helpful votes
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Stay clear
November 8, 2023
Updated review

Took ages to arrive. The denim pinifore turned out to be printed onto a cheap stretchy fabric and the dress that was linen everywhere was a t$#*! material over all beyond disappointed in future I pl stick to SHEIN

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 9, 2023

Postage expensive I will think twice before ordering...
October 1, 2023
Previous review

Postage expensive I will think twice before ordering again

Date of experience: September 1, 2023
Texas
1 review
0 helpful votes
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My Experience
October 9, 2023

It took forever to receive my clothes
But the clothes are very pretty

Date of experience: October 9, 2023
Germany
1 review
0 helpful votes
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Hatte e in ne Reklamation wurde super schnell und korrekt erledigt, immer wieder gerne

Date of experience: October 9, 2023
GB
2 reviews
0 helpful votes
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Great site
November 8, 2023
Updated review

Great site to order reasonable priced clothes and shoes. Was that pleased with these shoes I now have in 3 colours,

Date of experience: October 9, 2023

Nice and fast shopping experience, thank you
September 25, 2023
Previous review

Nice and fast shopping experience, thank you

Date of experience: September 25, 2023
GB
1 review
0 helpful votes
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Frustrated
November 8, 2023
Updated review

Slightly fustrating as wanted to wear to airport etc but didn't arrive in time so late coming. So disappointed

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 9, 2023

Slightly fustrating as want to buy shoes etc toMatch
September 1, 2023
Previous review

Slightly fustrating as want to buy shoes etc to
Match

Date of experience: September 1, 2023
Maryland
1 review
0 helpful votes
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Too hard to get refunds
November 8, 2023
Updated review

ChicMe doesn't like to give refunds. They always want to give you minimum amounts of your original purchase amounts and tell you to keep the items and give as gifts. No one wants to do that. If I'm not completely satisfied with my order, I want my full refund. A lot of the clothing is mis sized for Americans anyway. You should order a size larger

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 9, 2023

Fast easy shopping
July 5, 2023
Previous review

Fast easy shopping

Date of experience: July 5, 2023