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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I love your products Loved getting my order so fast but my bras were too small
I never shopped on Chic Me before. The site has nice pictures of clothing and good prices, very easy to navigate. I placed an order on September 29 for items I would have liked for some October events. It is October 11th and my order is still in the warehouse awaiting packaging. Disappointing!
Delivery is a little bit slow item arrived material is quiet cheap and sizes are not big
Shipping takes forever and items are way too big. Also, this company makes you pay for shipping to return your items that took forever to get in the first place.
Easy to use. But took a very long time to deliver. Poor quality. Poor fit.
I ordered 2 of the same sleep tanks, the writing on one was as shown., the second one. Was unintelligible. They're comfy but I have NO idea what the second one says
Great experience, with the whole overall process, easy website to navigate through, timely delivery process, they keep you well informed on your order process from beginning to end
You do not offer return authorization with a full refund. Will not order any other items from Chicme.
I like tho clothes but need to be quicker at delivery
I love the quality of the dresses I bought on Chicme
Hopefully the shipping days are correct and I get my items before my trip!
I was expecting a different product. The color advertised was not the color i received.
Do not order from this company. Their customer service is horrible. It takes months to get your order and when it finally arrives and doesn't fit they offer no help and will not return it. I ordered a large and it was either a 4x or 3x. Three people could have fit into it at once. Quality of fabric is cheap. I will never order anything from them again. The picture you see isn't what you get.
Customer service were responsive but took a long time to arrive
Listed as corduroy, is in fact 97percebt polyester and 3 percent spandex. Very thin and flowing. Definitely more lounge pants. Still, great color and true fit. Very high waisted pant
Took ages to arrive. The denim pinifore turned out to be printed onto a cheap stretchy fabric and the dress that was linen everywhere was a t$#*! material over all beyond disappointed in future I pl stick to SHEIN
Postage expensive I will think twice before ordering again
It took forever to receive my clothes
But the clothes are very pretty
Hatte e in ne Reklamation wurde super schnell und korrekt erledigt, immer wieder gerne
Great site to order reasonable priced clothes and shoes. Was that pleased with these shoes I now have in 3 colours,
Nice and fast shopping experience, thank you
Slightly fustrating as wanted to wear to airport etc but didn't arrive in time so late coming. So disappointed
Slightly fustrating as want to buy shoes etc to
Match
ChicMe doesn't like to give refunds. They always want to give you minimum amounts of your original purchase amounts and tell you to keep the items and give as gifts. No one wants to do that. If I'm not completely satisfied with my order, I want my full refund. A lot of the clothing is mis sized for Americans anyway. You should order a size larger
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

