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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,254
This company responds to reviews on average within 16 days

Instant Feedback

238,160 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Posting
October 12, 2023
Updated review

Very pleased with the jumper the only problem was it took a long time to arrive

Date of experience: October 12, 2023

Straight forward and easy to follow
September 1, 2023
Previous review

Straight forward and easy to follow

Date of experience: September 1, 2023
GB
2 reviews
1 helpful vote
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Do not use they're a scam
November 11, 2023

Did not receive my items, avoid this company they are a scam customer service is unhelpful and can not provide proof of deliver or offer refund

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2023
Illinois
1 review
0 helpful votes
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Items ordered were either wrong size or changed my mind and I'm trying to return the ordered items

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2023
Massachusetts
1 review
0 helpful votes
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Very poor customer service
November 10, 2023

I had to fight to receive a refund for items so small would fit a child

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2023
GB
1 review
0 helpful votes
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Ladies clothing
October 11, 2023

Had looked at item (pink fluffy jumper) for some time and followed the reviews however was quite disappointed in the quality of jumper, very thin would need to wear something underneath. Loved the colour though

Date of experience: October 11, 2023
Kentucky
1 review
0 helpful votes
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Not as expected
November 10, 2023

Materials and quality not as pictured or as expected. And took over a month to get.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2023
Texas
1 review
0 helpful votes
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LONG DELIVERY BAD QUALITY
November 10, 2023

THE ORDER TOOK FOREVER TI BE DELIVERED!
By the time I got it I was already on my vacation and I placed my order with 22 days in advance so that I can use the items but I wasn't able.
I had ordered from SHEIN and TEMU many many many times and they delivered super fast!
The quality is also very poor!
I need to return some of the items not just because I won't need them no more but the quality is HORRIBLE!
Please is there is anything you can do please send me the information about how to return!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2023
New York
1 review
0 helpful votes
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Scam
November 10, 2023

This place is a scam. I never got my product of my money back. Don't buy here.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2023
Puerto Rico
1 review
0 helpful votes
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Variety of merchandise
October 11, 2023

Good its easy and fast

Sport and fancy dresses and suits

Date of experience: October 11, 2023
GB
1 review
0 helpful votes
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No stock
November 10, 2023

I placed my first order for 2 lounge wear suits and a pack of rings, only the rings were available and then I had to fight to get my order refunded. Will never order again. Shocking service

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2023
Florida
1 review
0 helpful votes
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I love the products however, they were too large and I could never get in touch with anyone. I do what I needed to do to return them for a smaller size, so I'm stuck with two items that I cannot wear.

Date of experience: October 11, 2023
Indiana
1 review
0 helpful votes
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Disappointed
November 10, 2023

My order longer than expected and didn't arrive in time for an event in which they were ordered. I impacted 4 individuals since items were ordered for a group. The tracking of the package stated it was sitting in the shipping area for over a week.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2023
North Carolina
1 review
0 helpful votes
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Items too small
October 11, 2023

I love your products Loved getting my order so fast but my bras were too small

Date of experience: October 11, 2023
Georgia
2 reviews
0 helpful votes
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I never shopped on Chic Me before. The site has nice pictures of clothing and good prices, very easy to navigate. I placed an order on September 29 for items I would have liked for some October events. It is October 11th and my order is still in the warehouse awaiting packaging. Disappointing!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2023
GB
1 review
0 helpful votes
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Geo cardigan
November 10, 2023
Updated review

Delivery is a little bit slow item arrived material is quiet cheap and sizes are not big

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2023

Easy to use site
June 21, 2023
Previous review

Easy to use site

Date of experience: June 21, 2023
Pennsylvania
1 review
0 helpful votes
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Purchase review
November 10, 2023

Shipping takes forever and items are way too big. Also, this company makes you pay for shipping to return your items that took forever to get in the first place.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2023
Tennessee
1 review
0 helpful votes
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Easy to use. But took a very long time to deliver. Poor quality. Poor fit.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 10, 2023

Easy to use
September 3, 2023
Previous review

Easy to use. Now to see what was purchased

Date of experience: September 2, 2023
California
1 review
0 helpful votes
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?
November 10, 2023

I ordered 2 of the same sleep tanks, the writing on one was as shown., the second one. Was unintelligible. They're comfy but I have NO idea what the second one says

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 10, 2023
South Carolina
1 review
0 helpful votes
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Excellent
October 10, 2023
Updated review

Great experience, with the whole overall process, easy website to navigate through, timely delivery process, they keep you well informed on your order process from beginning to end

Date of experience: October 10, 2023

Easy process
July 17, 2023
Previous review

Easy process

Date of experience: July 16, 2023
Indiana
1 review
0 helpful votes
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You do not offer return authorization with a full refund. Will not order any other items from Chicme.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 10, 2023