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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,250
This company responds to reviews on average within 16 days

Instant Feedback

238,144 reviews

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
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Time
November 12, 2023

Love the products, but it does take a while to get things! I placed another order soon after the first one & I'm still waiting for it to arrive!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 13, 2023
France
1 review
0 helpful votes
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Arnaqueur
November 12, 2023

Vous êtes des arnaquées je me bat avec vous depuis des semaines pour me rembourser ma commande que je n'ai pas reçu inadmissible

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 12, 2023
North Carolina
1 review
0 helpful votes
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Awaiting refund with paypal
November 12, 2023

Sent wrong item and gave me a hard time exchanging and getting refund. Worst customer service ever

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 12, 2023
Philippines
1 review
0 helpful votes
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Disappointed in service
November 12, 2023
Updated review

So far so good will comment when I have the goods. The goods finally arrived after 2 months waiting. Very disappointed in the service. Nothing to say why or when with in this time.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 12, 2023

So far so good will comment when I have the goods
September 8, 2023
Previous review

So far so good will comment when I have the goods

Date of experience: September 7, 2023
California
1 review
0 helpful votes
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Not good
November 12, 2023

The delivery is outrageous I have waited since September 7th to receive my order they just keep saying it's coming wait 9-12 days longer so over a month to receive some shoes. Crazy
I'm waiting bcuz I want the 2 colors

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 12, 2023
Ohio
1 review
0 helpful votes
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Missing order
November 12, 2023

I ordered my clothing back in the beginning of September. I never received any updates or information. At the end of September I tried reaching out multiple times to find out what was going on. The phone number does not work, and it took over a week to get a response. A month after my order I received a follow up email saying my order was on the way. It has now been 6 weeks and I still have not received it.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 12, 2023
Canada
1 review
0 helpful votes
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Very Nice
October 12, 2023

Quick and simple!
Everything is cute and it 's fit very well

Date of experience: October 12, 2023
Canada
1 review
0 helpful votes
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Very good I had good experience because they were tocotrrct my order right away and my order was delivered so thank you

Date of experience: October 12, 2023
Australia
1 review
0 helpful votes
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Clothing for me
October 12, 2023
Updated review

Looking for a little bit dressy but not over the top for a small country town!

Date of experience: October 12, 2023

Looks like good quality products, can't wait till...
June 22, 2022
Previous review

Looks like good quality products, can't wait till they get here.

Date of experience: June 22, 2022
Texas
1 review
0 helpful votes
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Your folks responded twice with credit tgat was an absolute slap in the face. The product was misrepresented on your site. The emails have gone cold and no response since I asked for a full refund! Disappointed is an understatement!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 12, 2023
Canada
1 review
0 helpful votes
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K
October 12, 2023

Why are you making me do this, we got everything just fine

Date of experience: October 12, 2023
California
1 review
0 helpful votes
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The augmented new girl
October 12, 2023
Updated review

Really lovely items enjoyed looking through the collection

Date of experience: October 12, 2023

Really easy to order hope items are quality
July 12, 2020
Previous review

Really easy to order hope items are quality

Date of experience: July 12, 2020
Texas
1 review
0 helpful votes
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Love it
October 12, 2023

Great quality, fast shipping and good customer service

Date of experience: October 12, 2023
Pennsylvania
1 review
0 helpful votes
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Feedback Survey Premature
November 11, 2023

I cannot evaluate my experience for I have yet to receive my product ordered on September 3rd and it's now October 12th. Perhaps this survey should not precede the arrival of my order.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 12, 2023
Canada
1 review
0 helpful votes
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Very good
October 12, 2023

Hade a very good fast service, I got what I expected, the prices are very reasonable compared to other companies

Date of experience: October 12, 2023
North Carolina
1 review
0 helpful votes
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Haven't received my order
November 11, 2023

Over a month has past and haven't received my order and no one from chicme reached out and I had to finally email them. The response from chicme was have a lot of orders and we are behind. Not a whole month.I ordered with afterpay and I'm paying my last payment today you do the math. No order but the monies paid. I won't order from them again that's my experience.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 12, 2023
New Jersey
1 review
0 helpful votes
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Brown and black dress.
October 12, 2023

The color in the photo did not appear to be brown and black yet, it looked black shear and a solid black dress. I don't like the two colors very much.

Date of experience: October 12, 2023
GB
1 review
0 helpful votes
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Posting
October 12, 2023
Updated review

Very pleased with the jumper the only problem was it took a long time to arrive

Date of experience: October 12, 2023

Straight forward and easy to follow
September 1, 2023
Previous review

Straight forward and easy to follow

Date of experience: September 1, 2023
GB
2 reviews
1 helpful vote
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Do not use they're a scam
November 11, 2023

Did not receive my items, avoid this company they are a scam customer service is unhelpful and can not provide proof of deliver or offer refund

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2023
Illinois
1 review
0 helpful votes
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Items ordered were either wrong size or changed my mind and I'm trying to return the ordered items

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2023