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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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It's okay so far.I've been seeing these denim and black cowboy boots that are new being advertised on fb but when I looked couldn't find. I see the beige but not the ones advertised.are they available? Would like to order them? Oh
Still waiting for the rest of my order. My experience is not good this time.
Chicme support is fast and efficient. Thank you! I've ordered from chicme many times before and I am satisfy with service and products.
Found everything I was looking for!l! I have ordered things before and I was very pleased
Unwilling to work with my returns. Simply would not negotiate reasonably and cover shipping due to 2 items clearly way oversized (could have fit 2 of me in one sweater.) Offered me a ridiculous 5% on a future purchase? Really? With further review and another email from me, complaining, they offered 15%. BUT, I had to use it in a very short period of time, or it would expire! All that discount was, was to cover shipping for new items I would need to purchase with the discounts offered. I asked for a shipping label but was told I was better off keeping the unwearable items and would NOT refund my money. Also, they did not send me the shipping label I requested. We are talking under $25!
I will never order from this company again! And I've ordered a lot in the past 2 years! Hundreds of dollars, yet they squabble over $25. Unbelievable! I will never recommend Chic Me and will go out of my way to be heard of my negative experience
How simple and inexpensive for them to satisfy, obviously, a very unsatisfied customer. They don't give a damn about their customers, it appears to me. They sure loved my orders and credit card that I used though!
I wanted to return two items. You do not make it easy nor do you offer full refunds. One of my items has a rip in it.
My experience has been all positive. I haven't received anything that I wasn't impressed with!
Everything I have ordered has fittrue to size and the patterns are so pretty.
Paid extra for shipping came 2 days after due date
Material was cheap and not like the pictures so was disappointed
Super alles bestens gern wieder
Wenn mich jemand fragt wo ich die Sache her habe würde ich sagen von ChicMe
Took a long time to arrive, the occasion I ordered it for came and went
I am very satisfied with the two tops I ordered! They are true to size and good quality material.
Great customer support and service!
I have placed two orders, which is the second one came with more than half of it. Oversized mistake on your part, trying to get a full refund back on the items I am returning and having difficulties I would appreciate very much that someone would respond in regards to refunding the items I am returning.
The items are of good quality but It takes high patience to be delivered!
My order took over a month to arrive, which is an issue I don't have with other similar sites. The clothes were great, however.
Goods took over a month to arrive
Poor quality clothes
The items I received do not look like the ones advertised and the quality is terrible!
Good product size excellent good service shipment very fast
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

