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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,249
This company responds to reviews on average within 16 days

Instant Feedback

238,139 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Rubbish
March 29, 2022

The dress is bad quality and I want to send it back but I don't have a return address

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 26, 2022
New Jersey
2 reviews
0 helpful votes
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My first experience with ChicMe
February 27, 2022

The site is nice and works well for getting from item to item.
I found the top drop down menu too sensitive and imposing. It would drop any time the cursor went near it (like to use the back arrow and it would block almost the entire screen. I'd have to drop my cursor to the very bottom of the screen and wait before the menu would retract.
Another point is that the views of the items were often without a back side view. Matted with the description lacking whether the backside ( of the swimsuits that I was shopping for) is full coverage or a thong.

Date of experience: February 26, 2022
Connecticut
3 reviews
0 helpful votes
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Very satisfied
February 27, 2022

Very satisfied with everything that I have purchased from your company

Date of experience: February 26, 2022
Texas
1 review
0 helpful votes
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.
March 29, 2022

Nice ad. Decent price. Shipping took forever. Disappointed in quality.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 26, 2022
Louisiana
1 review
0 helpful votes
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Tarda demaciado en llegar
February 27, 2022

Exelente todo a la medida, lo único malo tarda mucho

Date of experience: February 26, 2022
Florida
1 review
0 helpful votes
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Love the purchase
February 27, 2022

The site is easy to navigate through found everything I wanted everything I purchased fit except the track suit

Date of experience: February 26, 2022
New Jersey
1 review
0 helpful votes
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Fit
March 28, 2022

I ordered a size up from recommendation and it didn't fit as pictured.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 26, 2022
Spain
1 review
0 helpful votes
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First order
February 26, 2022

First order arrived fine second a little later it was out of stock but informed me

Date of experience: February 26, 2022
GB
3 reviews
0 helpful votes
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Good customer response
February 26, 2022
Updated review

Good replies however not impressed with gaining a coat that I didn't really want was given a little discount and told to keep it! I don't think I'll even wear it unfortunately & I'm somewhat out of pocket really.

Date of experience: February 26, 2022

Good experience easy to navigate
January 22, 2022
Previous review

Good experience easy to navigate

Date of experience: January 22, 2022
Pennsylvania
1 review
0 helpful votes
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Sizing off, not great quality
March 28, 2022

I wrote this in another review and it seems to be deleted. Poor quality. Sizing in accurate. Wasn't happy with the order and wanted a full refund. What is your mailing address so I can send this back? Your return policy is not conducive to good customer service.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 26, 2022
California
1 review
0 helpful votes
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Good stuff for good money
February 26, 2022

I like shopping on this website, cloths pretty cheap, quality okay for the most of the stuff :))

Date of experience: February 26, 2022
Ohio
1 review
0 helpful votes
Follow Migdalia F.
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I tried to return two dresses. Was misdirected without results. Will never order from them. I will take my losses, but no more!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 26, 2022
New York
1 review
0 helpful votes
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M
February 26, 2022

Cute clothing options. I am satisfied with my purchase

Date of experience: February 26, 2022
Virginia
1 review
0 helpful votes
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Terrible service, return is very difficult. Sizing extremely small.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 26, 2022
North Carolina
1 review
0 helpful votes
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Disappointing
March 28, 2022
Updated review

Ordered 7. Got 7.5-8. Way too big. They would only give up to 50% back when we got Paypal involved. Allowed us to keep shoes, but we donated.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 26, 2022

Hard to find items on site specific to search request
February 20, 2022
Previous review

Hard to find items on site specific to search request. A little frustrating.

Date of experience: January 20, 2022
Canada
2 reviews
0 helpful votes
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Wow Shoes!
February 26, 2022

Very fast Shipping, maybe 3 weeks less.
Packaged well.

Date of experience: February 26, 2022
California
1 review
0 helpful votes
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Don't shop here. Poor quality
March 28, 2022

Items take weeks to arrive, poor customer service, and poor quality clothing. Don't waste your money. I'm waiting on a response for a refund.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 26, 2022
Texas
1 review
0 helpful votes
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I need to return
March 28, 2022

I received in a timely manner but it didn't fit and can't locate where or how to return

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 26, 2022
Louisiana
1 review
0 helpful votes
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First time buying from Chic Me
February 26, 2022

The dress I ordered was very very short. Definitely won't be able to wear it anywhere.

Date of experience: February 26, 2022
GB
1 review
0 helpful votes
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Tracking information.
February 26, 2022

Tracking went quiet for over a week once the item had been shipped to its arrival with the courier, which was a bit disconcerting as I had a deadline for wanting to wear the article. However, following my chaser email, I received a quick response to reassure me and all well in the end.

Date of experience: February 26, 2022