Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I wrote this in another review and it seems to be deleted. Poor quality. Sizing in accurate. Wasn't happy with the order and wanted a full refund. What is your mailing address so I can send this back? Your return policy is not conducive to good customer service.
I like shopping on this website, cloths pretty cheap, quality okay for the most of the stuff :))
I tried to return two dresses. Was misdirected without results. Will never order from them. I will take my losses, but no more!
Cute clothing options. I am satisfied with my purchase
Terrible service, return is very difficult. Sizing extremely small.
Ordered 7. Got 7.5-8. Way too big. They would only give up to 50% back when we got Paypal involved. Allowed us to keep shoes, but we donated.
Hard to find items on site specific to search request. A little frustrating.
Very fast Shipping, maybe 3 weeks less.
Packaged well.
Items take weeks to arrive, poor customer service, and poor quality clothing. Don't waste your money. I'm waiting on a response for a refund.
I received in a timely manner but it didn't fit and can't locate where or how to return
The dress I ordered was very very short. Definitely won't be able to wear it anywhere.
Tracking went quiet for over a week once the item had been shipped to its arrival with the courier, which was a bit disconcerting as I had a deadline for wanting to wear the article. However, following my chaser email, I received a quick response to reassure me and all well in the end.
ChicMe's site is easy to navigate and view many styles and options. Glad you take Apple Pay :)
The website was easy to use and quick delivery time
This is my first time ordering from them and I wasn't sure what to expect. However, I was surprisingly satisfied and will shop again.
First time ordering from site. It took well over what they stated that the shipping would be be. No one notified me when it would be coming. I had to contact company and they said it was on its way but held up to all the problems with shipping now. But I had no idea if ii would receive my package. Your stuff looks cute on site but I won't order from you again.
I want to know that I will get my order and not worry about it. Sorry.
Stitching too noticeable. Material not great. It fits ok.
Small sizing doesn't fit properly made much cheaper than the picture also
Item not up to standard. Whilst fabric is soft it is way to thin and almost see through. Will not wear
As long as I receive my item and the quality and fit is good, I'll be absolutely over the moon
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

