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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The jumpsuit was received at a good time. I didn't have to wait long. The jumpsuit is true to size and very comfortable.
Have always had great communication from you Chic Me but I'm sorry I really do not like this purchase.
Thank you chicMe
Love your clothes and have always had great communication from you
Thank you chicMe
It took a long time for me to receive my order but I like them
So far, everything I have purchased from them is great. I'm very satisfied
Humm excessivement long avant de recevoir ma commande. J'ai commandé le 23 janvier, je l'ai reçu le 22 février.
Un peu déçue de certains articles!
Awesome stuff! I received everything within a week and really loved everything
Satisfied with most of the products, sadly I can't return one of my products, which is unfortunate.
Lots of different looks to choose from. Good to see new styles for spring time.
Shipping took forever and only one of the 4 items are usable.
Not longer buying with ver poor quality products. Sorry! But I have to say it.
Order took long and dress sizes are way off, the dress quality is poor
Bad. The clothes is poorly made and does mot
Look like it does on lines
J'ai commandé sur ce site pour la première fois 4 robes. Parfait pour la réception du colis et l'emballage.
Le hic c'est qu'une robe sur les 4 ne convenait pas dû tout. Difficulté de renvoyer l'article aux Etats-Unis depuis l'Europe, les frais d'envoi sont à ma charge ce qui revenait à payer deux fois la robe. Bref, après beaucoup d'échanges de correspondance j'ai dû garder la robe (que je ne sais pas porter car trop petite malgré la vérification des mesures pour la taille) et on m'a remboursé 20% du prix d'achat. Mauvaise politique commerciale pour l'acheteur, je ne commanderai plus d'articles sur eux.
Arrivals on time quick easy check outs the best way to shop
Great prices, came in good time. 3 were not favorites. But they fit me. That what you get when ordering online. Don't always know what it is till it arrives. Very happy with the 6, wear often. Thanks!
The dress arrived on the day of the event. The material was not what I expected it to bexpected it to be. I ended up buying another dress to go to the affair.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

