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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Lange Wartezeiten, zu kleine Größen! Ich würde dort nicht wieder kaufen!
The products are cheap, what you can kind of see and feel, once they arrived. But they are still good looking and comfortable.
Experienta mea la ChicMe este una incepatoare și sper reusita de acum înainte!
Size of item at checkout needs to be in bold black print and not in faded grey print.
Size of item is almost always one to two sizes smaller than it is labeled.
Size of item at checkout needs to be in bold black print and not in faded grey print.
For customers in Austria it is very expensive to return items that don't fit
I've appreciated the fact that felt that someone was on the other side, supporting me with order issue, unlike usual online shops. Thanks for that.
I ordered these items and they are so much better than photos - will order again from this site
Poor quality - very cheap - These products are clearly made with poor materials and workmanship
Quick delivery, items like on pics. Sizes correct, overall very good.
Easy to order and great quality clothing at wonderful prices.
Some dresses were a perfect fit but the bluble one is not the material I hoped
They keep offering me discounts to keep it but I don't want it! I want a refund!
Could've been better in sizes. Not impressed with how uncomfortable she felt trying them on.
As with Everything being delivered in the United States, I have to wait extensively for my paid items to be delivered. Nice choice of items, but they remain in China for too long before going to the US customs for clearance.
The overall experience is not good. You can't ever talk to anyone, it took weeks and weeks to receive the order, the one item they said on back order I got first.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

