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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Looking for good items.
Still waiting for better items.
I will never order from you because I still await a item that I ordered and paid for. There is no one to contact via the phone and each time I tried to use the chat feature, they told me to check my bag because the item is in my bag. I turned the bag inside out, tried on each item in the bag but no dress. I have asked for my money back or the item and still no return. I've tried over and over. Buyer beware your items are coming from overseas (probably China) and they just have bad practice.
Not happy never received my stuff will not order from you again
Awesome delivery reasonable price? Nice quality.
Customer service how you check to see have the Oder been received
Ok long wait for delivery took over 5 week to finally arrive and jumper was very big but jacket was good
Great stuff. The top is very large. I need to exchange it for smaller size.
Pants were horribly bad quality and shapeless, but the dress looked exactly like in pictures
I ordered a cute outfit, but it was too big. Initially, I wanted to exchange it, but I was requested to keep it or give it to someone else along with a partial refund. I explained that I just wanted to exchange it, but was given another "offer". I was frustrated, so I just purchased the entire outfit again and requested a refund. I am now being hassled about receiving a refund. I clearly don't need two of the same outfits. VERY POOR CUSTOMER SERVICE!
Their website is user friendly, they have great prices and fun stuff!
I can definitely say that I've been satisfied with everything I've purchased so far. The quality of the merchandise is great and I always get compliments on the look and style of the items I d purchased. Someone is always asking me "where did you get that from"?
It did take a long time for packaging and preparation from the warehouse. The items are from inexpensive material. The sweater dress isn't really sweater material and it's short like a long top. The dress is thin and see through. It fits but I don't even know how I can make it look decent. The stretch pants I bought big cause I thought they'd be tight but just the opposite. I won't order again.
Everything fits perfect haven't had any wrong I. Any of the clothing. Love the style and materials
Everything came on time and love the colors. Clothing fits perfect… colors are great on me. Told family members to order from there they will be highly satisfied
You guys are great get everything I order I love it
Je n'ai pas encore vérifier le contenu, je suis absente de mon domicile, donc je ne sais pas si ma commande est complète.
Fine, order pay and receive
Quality is so so
Took 4 werks to receive
Ordering was easy but when I got it I was disappointed that it doesn't fit
It does take a long time to receive products, but when you get them the quality is good.
Beautiful selection of stylish garments. Sweater fabric is very thin.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

