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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
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Shipping
Returns
Sustainability
Product
Customer Service
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Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Amazing love colours style nobody has same as me great bargains great quality
Most of the order I am very happy with! The pair of jeans I ordered that didn't fit I couldn't believe I only received 1/2 back and was told to keep something that doesn't fit me. It makes me Leary from ordering anything again!
Horrible experience. They took all the time the wanted to ship my order. I contacted them 3 days before they shipped it to ask them to cancel the order since they were late and they didn't pay attention and shipped it any way. Then they told me i can refuse the package or return it. I couldn't refuse it cuz delivery was left on my door. Merchandise is cheap and sizes are way off... i have to pay for return and still haven't received refund. The worst customer servise
The size was smaller than expected would recommend to purchase a size or 2 up
What you order sometimes is different from what you receive
It was difficult trying to reach a representative for my order. And it doesn't fit.
It was difficult trying to reach a representative for my order.
Awesome easy to order will continue doing business
Love love my outfit … will always order from ChicMe, items came in very sufficient time with updated emails consistently.
My experience was amazing, ordered it and received it in a timely manner.
Quality sometimes products lack quality. I like the styles however
Horrible company! DO NOT USE! I received an order and the entire order smelled like cigarette smoke. I contacted them and asked to return for a refund on 10/1 a day or 2 after receiving the order. They went back and forth with me about wanting to just give me a discount. Then while I was out of town they asked for pictures of the damaged products... They SMELL how is a picture going to help... Then because said I am not eligible for a refund because it had to be done in 14 days after I received the order when I asked for the refund at the very beginning! What utter crap! I have pictures of all the correspondences feel free to PM me if you want to see them! I will be giving reviews everywhere I can think of but do not use them!
Amazing dress for a great price! Can't wait to see the compliments that I get!
All purchases were worth the money and I would have no hesitation in giving them five stars
Ordered September still waiting for 3 items a green short suit & 2 sweatshirt dresses
This has been a harrowing experience. Still haven't received my order for almost 2 months now
Easy process, and beautiful dress! Very pleased with my purchase! Thank you
Order took ages to come and had to change what I ordered last minute- which they managed to send out within 4 days but the original dress I ordered still hadn't been dispatched after 4 weeks of waiting
Looking for good items.
Still waiting for better items.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members