Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My experience with this company was OK. When I emailed about the order they were quick to respond and eventually I received my order but was disappointed with the order as was too small
Good product, hated the white padding under it showed right through.
Material is cheap. Not made to size. Then they will email you back and forth about the refund until the days run out and then you aren't Eligible for a return. Emailed me back and forth asking me to take 10% refund and keep the clothes when I spent over $250.
It was exciting to look at all the products! I haven't received my items yet but I can't wait!
My overall experience was excellent. I was very pleased with the merchandise I order.It arrived very fast.
The experience went well. Got the product in a great turn time but the dress was nothing like we thought it will be.
I will never purchase anything from the store ever again. The items I received was not as advertised very poor quality SHEIN a very good site I will continue purchasing with SHEIN
It would be great if we can see the back side of all the clothing.
Order took weeks to arrive & did not fit when it did. Had to buy another outfit for the event I wanted it for. When I looked into returning it suggested I sell it on rather than return it and to be honest it sounds like it will be to much hassle & to expensive to return
It's nice to have Paypal. Not happy with exchange procedures.
Arrived on time and in great condition, thank you!
My first order takes a while coming. The product was ok.
Good, awesome, badass, adorable, sexy, and amazing
I tried to cancel entire order and was only credited a portion due to product already shipped. I feel the option still should've been allowed.
Very easy from ordering and I've emailed the customer services and resolved my problem straight away..
I bought $400 worth of stuff. Half the clothes/shoes didn't fit right or was very bad quality, one of the shoes broke before i even got the chance to wear them. When I contacted the company about returns they replied with "considering the expensive shipping costs how about we give you a $15 coupon instead"
Love everything about this site literally great quality clothing
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

